Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jane Suriani

Jacksonville,FL

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

17
17
years of professional experience

Work History

Pension Specialist

Neba
Jacksonville, Florida
07.2022 - Current
  • Educated clients on rules and regulations of retirement plans and answered related questions.
  • Assisted remote co-worker with in office "hands-on" processes
  • Administer two Annuity Funds (start to finish)
  • Maintain current upcoming Trustee Meeting files
  • Mail clients required paperwork
  • Maintain client follow-ups

Receptionist

The Resource Center
Palm Beach Gardens, Florida
09.2021 - 07.2022
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Handled all incoming mail
  • Ran postage machine
  • Answered all incoming calls
  • Compiled Trustee Meeting Packets

Compliance Officer

CSA Medical Supply
Jupiter, FL
01.2018 - 06.2021
  • Customer service
  • Daily contact with Insurance Companies to assure payment
  • General Office duties

Front End Manager

Joseph's Classic Market
Palm Beach Gardens, Florida
10.2007 - 12.2017
  • Cultivated strong customer relations and developed effective customer service standards.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Responsible for cashing out the cashiers at the end of their shifts
  • Bank deposits
  • All catering orders and deliveries

Education

High School Diploma -

St. Agnes High School
College Point, NY
06-1981

Skills

  • Pension administration
  • Microsoft office Suite
  • 10 key
  • Type 60 wpm
  • Excellent Customer Service

Timeline

Pension Specialist

Neba
07.2022 - Current

Receptionist

The Resource Center
09.2021 - 07.2022

Compliance Officer

CSA Medical Supply
01.2018 - 06.2021

Front End Manager

Joseph's Classic Market
10.2007 - 12.2017

High School Diploma -

St. Agnes High School

Similar Profiles

CREATE PROFILE
Jane Suriani