Jane Taylor
Bonney Lake,WA
Summary
Proven track record in enhancing customer service, notably at Chic-Fil-A, by implementing effective policies and fostering strong client relationships. Excelled in a fast-paced environment, demonstrating outstanding communication (a key soft skill) and customer service optimization (a vital hard skill), significantly boosting repeat business.
Overview
3
3
years of professional experience
Work History
Customer Service
Chic-Fil-A
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
- Developed and implemented customer service policies and procedures.
- Increased repeat business with exceptional customer service and friendly interactions.
- Strengthened client relationships through regular communication and excellent customer service.
Barista
Lamppost Coffee Roasters
09.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
GED -
Seattle Pacific University
Seattle, WA06.2026
High School Diploma -
Classical Conversations Homeschool
Bonney Lake, WA05.2023
Skills
- Customer service optimization
- Customer service improvement
- Healthcare Customer Service
- Customer service skills
Timeline
Barista
Lamppost Coffee Roasters
09.2021 - Current
Customer Service
Chic-Fil-A
GED -
Seattle Pacific University
High School Diploma -
Classical Conversations Homeschool