Jane Valentine
Universal City,TX
Summary
Professional with expertise in event logistics and customer service. Proven ability to adapt activities and resolve issues, ensuring a seamless guest experience. Committed to leveraging strengths to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Party Host
River City GameT ruck
Cibolo, Texas
03.2025 - Current
- Set up gaming equipment and decorations for events to create engaging environments.
- Facilitated games and activities that actively engaged participants.
- Communicated with parents to ensure satisfaction with event experiences.
- Maintained cleanliness and order throughout events to enhance guest experience.
- Managed schedules for efficient coordination of multiple party bookings.
- Assisted in training new staff on effective party hosting procedures.
- Adapted activities based on guests' age groups and interests to maximize enjoyment.
- Provided support by answering questions and addressing concerns during events.
Retail Sales Key Holder
GameStop
Selma, TX
10.2019 - 10.2025
- Assisted customers with product selections and inquiries.
- Managed cash register operations and handled transactions accurately.
- Organized merchandise displays to enhance customer shopping experience.
- Trained new team members on store policies and procedures.
- Monitored inventory levels and restocked shelves as needed.
- Implemented loss prevention strategies to safeguard store assets.
- Provided feedback on product trends to improve stock selection and sales.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a timely manner while maintaining a high level of professionalism.
- Managed opening and closing procedures such as setting alarms and counting money in registers.
- Provided product knowledge to customers on items such as features, pricing, availability and care instructions.
- Utilized Point-of-Sale system efficiently during transactions with customers.
- Processed returns and exchanges according to established company guidelines.
- Assisted in general housekeeping to maintain store image.
Delivery Driver
Domino's Pizza
Universal City, Texas
08.2022 - 01.2025
- Delivered pizzas and other food items to customers promptly.
- Maintained vehicle cleanliness and ensured proper functioning of delivery equipment.
- Communicated with customers to confirm orders and address concerns effectively.
- Managed cash and electronic payments accurately during transactions.
- Collaborated with team members to prepare orders for efficient delivery.
- Followed safety protocols while driving and handling food products.
- Assisted in training new drivers on delivery procedures and company policies.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education
Bachelor of Arts - 3D Animation And Game Design
University of The Incarnate Word
San Antonio, TX05-2024
Associate of Applied Science - 3D Animation
Northwest Vista College
San Antonio, TX12-2021
Skills
- Event planning and scheduling
- Customer engagement and service
- Staff training and development
- Activity adaptation and logistics
- Cash handling and inventory control
- Retail merchandising strategies
- Problem solving and conflict resolution
- Team collaboration and communication
- Time management skills
Affiliations
mentor, student film project
Timeline
Party Host
River City GameT ruck
03.2025 - Current
Delivery Driver
Domino's Pizza
08.2022 - 01.2025
Retail Sales Key Holder
GameStop
10.2019 - 10.2025
Bachelor of Arts - 3D Animation And Game Design
University of The Incarnate Word
Associate of Applied Science - 3D Animation
Northwest Vista College