Jane Walker
North Providence,RI
Summary
Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with
Rhode Island Regulations. Excellent team player with great organizational skills.
Overview
41
41
years of professional experience
Work History
Relationship Officer
Santander Bank US
08.2014 - Current
Relationship Assistant offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.
Loan Administrator
Bank Of American
06.1982 - 08.2014
Managed wide variety of customer service and administration tasks to resolve customer issues quickly and efficiently
Ensure superior customer experiences by addressing customer concerns,demonstrating empathy and resolving problems on the spot
Asked open-ended questions to assess customer needs
Education
Associate of Arts - Accounting
Community College of Rhode Island
Lincoln, RI06.1982
Skills
Goal-orient
Self-sufficient
Positive attitude
Team player
Excellent work ethic
Complex problem solving
Proficient with Microsoft Office, Excel , and Microsoft Word
Timeline
Relationship Officer
Santander Bank US
08.2014 - Current
Loan Administrator
Bank Of American
06.1982 - 08.2014
Associate of Arts - Accounting
Community College of Rhode Island
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