Janea Clark
Balch Springs,TX
Summary
Knowledgeable Transaction Manager with extensive experience in managing complex transactions and coordinating between stakeholders. Proven track record of ensuring smooth transaction processes and mitigating risks effectively. Demonstrated proficiency in financial analysis and contract negotiation.
Overview
14
14
years of professional experience
Work History
Transaction Manager, VP
Citibank, N.A.
07.2022 - Current
- Key partner in the development of a global team to support loan origination and life cycle management for complex syndicated and bilateral loans.
- Partnered with originating & coverage business lines, operations, legal and risk to support wholesale lending transactions.
- Ensured controls and processes performed met internal policies and regulatory requirements.
- Managed a large portfolio of clients within multiple industries execute legal documents.
Quality Analyst, Officer
JP Morgan Chase
06.2019 - 07.2022
- Created monitoring guidelines for controls and directives to pressure test procedures.
- Maintained internal and regulatory audits for executive leadership.
- Executed daily reviews of internal processes to eliminate negative financial and reputational impact.
- Developed and implemented a new reporting system on a centralized SharePoint site.
Quality Control Team Leader
JP Morgan Chase
09.2016 - 06.2019
- Monitored daily queues, team performance and workload.
- Handled departmental reporting: team statistics, coaching logs, and performance.
- Managed escalated issues from internal partners while working alongside senior leadership.
- Evaluated and updated procedures to ensure processes were aligned with directives from stakeholders.
Relationship Manager
JP Morgan Chase
11.2011 - 09.2016
- Served as the primary contact for customers and approved third parties; including but not limited to investors, attorneys, trustees and the courts requesting mortgage assistance.
- Prepared customer's file for Underwriting by reviewing documents provided by customers to ensure the file is complete and accurate.
- Functioned as a SME (Subject Matter Expert) for Bankruptcy, Foreclosure, and SCRA (Service Member Civil Relief Act) protected accounts while adhering to investor specific and regulatory guidelines.
- Supported Loss Mitigation efforts for homeowners requesting assistance.
Education
Bachelor of Science - Criminal Justice Administration (Sociology, minor)
California State University, East Bay
Hayward, CACertificate - Introduction to Project Management
University of Texas At San Antonio
Skills
- Team Management
- Risk Management
- Banking Investigations
- Complex Reporting
- Transaction Management
- Closing process facilitation
- Portfolio management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Transaction Manager, VP
Citibank, N.A.
07.2022 - Current
Quality Analyst, Officer
JP Morgan Chase
06.2019 - 07.2022
Quality Control Team Leader
JP Morgan Chase
09.2016 - 06.2019
Relationship Manager
JP Morgan Chase
11.2011 - 09.2016
Bachelor of Science - Criminal Justice Administration (Sociology, minor)
California State University, East Bay
Certificate - Introduction to Project Management
University of Texas At San Antonio
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