Job Search Status
Open to workDesired start date: Flexible
Work Type
Full TimePart TimeContract WorkGig WorkVolunteerSeasonal WorkLocation Preference
HybridLocation: Redding, CA
Open to relocation: No
Open To Work
Janeah Flakes
Redding,CA
Work Preference
Overview
8
8
years of professional experience
Work History
Food and Consumables Team Associate
Walmart
Redding, CA
10.2023 - Current
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Collaborated with team members to optimize product placement, enhancing customer experience.
- Supported training of new associates in store policies and procedures, fostering a collaborative environment.
- Executed daily merchandise replenishment to maintain optimal stock levels on the sales floor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Optimized workflow processes for improved efficiency and reduced operational costs.
- Assisted customers in selecting merchandise best suited to needs.
Waitress/Catering
Augie's Italian and Seafood
New Orleans, LA
09.2018 - 03.2022
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food delivery and accurate order processing.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new team members on restaurant procedures and service standards for consistent performance.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.
- Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Leveraged strong interpersonal skills to communicate effectively with diverse clientele regarding their unique needs and expectations.
- Collaborated with clients to plan event venues, menus and budgets.
- Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
Cashier
Michelle's Candles
New Orleans, LA
06.2019 - 07.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized and clean checkout area to ensure operational efficiency.
- Resolved customer complaints promptly, improving satisfaction and loyalty rates.
- Monitored cash drawer for accuracy, ensuring compliance with financial protocols.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Sophie B Wright
New Orleans, LA05-2022
Skills
Customer service
Problem-solving
Attention to detail
Following instructions
Teamwork and collaboration
Positive attitude
Organizing work stations
Clear communication
Task prioritization
Workflow optimization
Hospitality and accommodation
Timeline
Food and Consumables Team Associate
Walmart
10.2023 - Current
Cashier
Michelle's Candles
06.2019 - 07.2019
Waitress/Catering
Augie's Italian and Seafood
09.2018 - 03.2022
High School Diploma -
Sophie B Wright