Janean Horton
Nashville,TN
Summary
Multifaceted, accomplished healthcare professional with extensive experience in all aspects of medical services. Seeking a challenging position in which extensive medical, professional, and practical experience will be fully utilized.
Overview
17
17
years of professional experience
Work History
Workers Compensation Specialist
Vanderbilt Medical Center
07.2018 - Current
- Assist with Case Management/Utilization review activities.
- Deliver exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Analyze moderately complex problems using technical experience and judgment.
- Maintain regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships..
- Accomplish multiple tasks within established timeframes.
Insurance Management Specialist
Vanderbilt Medical Center
03.2017 - 06.2018
- Maintained high level of knowledge and accuracy of information to ensure optimum reimbursement to VUMC.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
Care Partner
Vanderbilt Medical Center
01.2012 - 03.2017
- Assisted with the implementation of patient care under the supervision of a registered nurse.
- Collaborated on the evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
- Responded to patient requests with appropriate clinical and personal assistance.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Nursing Assistant
NHC Cool Springs
06.2010 - 01.2012
- Provided nursing care in accordance with resident care policies and procedures.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Sleep Technician
Vanderbilt Sleep Disorder Center
12.2007 - 06.2010
- Performed diagnostic and therapeutic testing for all classifications of sleep disorders.
- Educated patients and caregivers on proper ways to use breathing apparatuses at home.
- Utilized medical software to document and track patient progress.
- Operated and maintained medical equipment used to diagnose and treat patients.
Respiratory Therapist
Metro Nashville General Hospital
11.2006 - 12.2007
- Performed routine respiratory care procedures in a critical care environment.
- Managed and operated mechanical ventilators to deliver airway management.
- Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
- Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
Education
Master of Science - Health Leadership and Innovation
Trevecca Nazarene University
Nashville, TN05.2021
Bachelor of Science - Cardiorespiratory Care Sciences
Tennessee State University
Nashville, TN01.2006
Skills
- Critical Thinking
- Case Management
- Quality Assurance
- Complex Problem Solving
- Decision-Making
- Relationship Building
- File and Record Management
- Effective Organization
- Customer Service
- Self-Driven and Motivated
Timeline
Workers Compensation Specialist
Vanderbilt Medical Center
07.2018 - Current
Insurance Management Specialist
Vanderbilt Medical Center
03.2017 - 06.2018
Care Partner
Vanderbilt Medical Center
01.2012 - 03.2017
Nursing Assistant
NHC Cool Springs
06.2010 - 01.2012
Sleep Technician
Vanderbilt Sleep Disorder Center
12.2007 - 06.2010
Respiratory Therapist
Metro Nashville General Hospital
11.2006 - 12.2007
Master of Science - Health Leadership and Innovation
Trevecca Nazarene University
Bachelor of Science - Cardiorespiratory Care Sciences
Tennessee State University