Jane Cusguen Fajardo
Sacramento,CA
Summary
Diligent and reliable, successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concessions Worke
Capital Sports Center
05.2023 - 05.2023
- (Security/maintenance), Developed the ability to function under pressure while ensuring that the rules were upheld during events
- Assisted by helpful team members who divided up the work and maintained a steady environment
- Supported events execution and venue set up and tear down.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Hung up movie posters, banners and decorations for promotional events.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Restocked concession stands with popcorn, candy and other products.
Cashier/customer service
Joyces Beauty Supply
08.2022 - 02.2023
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Developed and managed relationships with customers to increase customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Referred to price sheets and special sale bulletins to enter price changes.
- Learned duties for various positions and provided backup at key times.
Cashier
The Habit Burger Grill
03.2022 - 06.2022
- Made sure the environment was clean for our team and the customers.
- Built relationships with customers to encourage repeat business.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Responded promptly to requests for assistance, spills and customer inquiries.
Host
Tapa The World
09.2021 - 10.2021
- Kept track of walk-ins and the waiting list, made sure that tables were ready for reservations, assisted with bussing tables, and delivered drinks or sides to customers.
- Completed daily side work and opening and closing duties without fail.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Grant Union High School
Sacramento, CA06.2022
Skills
- SKILLS
- Safety Monitoring
- Hospitality Management
- Process Payments
- Organization and Time Management
- Customer Service Excellence
- Communication Skills
- Customer Preferences
- Patience
Certification
Food Handlers 2022
Additional Information
- fitness-being in nature -playing sports -dancing
fitness/dance
I am very passionate about fitness and dance, I have developed a deep appreciation for the transformative power of physical activity and movement. Combining my love for these two disciplines, I have embraced a lifestyle that promotes holistic well-being, creativity, and self-expression. From an early age, I have actively pursued various fitness activities and dance styles, which have instilled in me discipline, resilience, and a relentless drive for personal growth.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Concessions Worke
Capital Sports Center
05.2023 - 05.2023
Cashier/customer service
Joyces Beauty Supply
08.2022 - 02.2023
Cashier
The Habit Burger Grill
03.2022 - 06.2022
Host
Tapa The World
09.2021 - 10.2021
Grant Union High School
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