Michelle Durham
Patient Care Tech, Smoking Cessation Councelor and Community Health Worker
Winnsboro,SC
Summary
Dedicated Patient Care Technician with extensive experience at Fairfield Medical Associates, excelling in vital signs monitoring and compassionate patient care. Proven ability to enhance patient satisfaction through effective communication and teamwork, while ensuring compliance with safety protocols. Skilled in phlebotomy and committed to fostering a supportive healthcare environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Care Technician and Community Health Worke
Fairfield Medical Associates
04.2011 - Current
- Provided direct patient care, including monitoring vital signs and assisting with daily living activities.
- Collaborated with nursing staff to implement individualized care plans for diverse patient needs.
- Administered medications and treatments as directed by healthcare providers, ensuring compliance with safety protocols.
- Trained and mentored new staff in patient care procedures and best practices for efficiency.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems for data integrity.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Reduced stress for patients and families through effective communication and empathetic support.
- As a Community Health Worker I also reach out to patient's who have no transportation to get to their appointments and do home visits with them and then telehealth in to the providers.
Unit Director
Boys And Girls Club Of Midlands
05.2007 - 04.2011
- Mentored junior staff, fostering professional growth and skill development within the team.
- Conducted regular performance reviews, providing constructive feedback to enhance team outcomes.
- Managed and motivated employees to be productive and engaged in work.
Education
No Degree - Patient Care Technician
Midlands Tech
Airport Blvd Lexington SC01-2019
Skills
- Vital signs monitoring
- Patient observation
- Blood glucose testing
- Blood glucose monitoring
- Specimen collection
- Phlebotomy techniques
- Professional bedside manner
- Compassionate care
- Monitoring patient conditions
- Vitals documentation
- Basic nursing care
- Restocking supplies
- Time management
- HIPAA compliance
- Patient-focused care
- Certified in CPR/AED
- Recording vital signs
- Calm under stress
- Attention to detail
- Direct patient care
- Medical terminology knowledge
- Patient care
- Patient care technician (PCT)
- CNA certification
Certification
- CNA - Certified Nursing Assistant
- NCPCT - Patient Care Technician
Timeline
Patient Care Technician and Community Health Worke
Fairfield Medical Associates
04.2011 - Current
Unit Director
Boys And Girls Club Of Midlands
05.2007 - 04.2011
No Degree - Patient Care Technician
Midlands Tech