Janee Polycarpe
Surface Prep technician
Stone Mountain,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Surface Prep Technician
Delta Air Lines, Inc
Atlanta, GA
03.2023 - Current
- Performed daily inspections of all equipment and machinery to ensure proper operation.
- Cleaned and sanitized work areas in accordance with safety protocols.
- Ensured that all safety rules and regulations were followed at all times during production runs.
- Operated a variety of hand tools, power tools and other equipment as needed for projects.
- Cleaned parts to a particular standard that is followed, so it can go back in for repair
- Followed strict adherence to Good Manufacturing Practices guidelines while performing job duties.
- Read and interpret shop orders, to make sure it goes through the proper process standard for cleaning.
Cabin Experience Service Agent
Delta Air Lines, Inc
Atlanta, GA
08.2021 - 03.2023
- Ensured compliance with safety regulations in the workplace.
- Demonstrated excellent communication skills both verbally and written.
- Perform aircraft security inspections in accordance with current safety and security procedures and regulatory requirements.
- Safely clean, sanitize, and provision aircraft cabin including all cabin seating areas, galleys, lavatories, crew rest areas, and cockpits.
BDC Service Agent
Nalley Toyota Stonecrest
Lithonia, GA
02.2021 - 08.2021
- Greeted customers and provided assistance with their inquiries.
- Assessed customer needs to provide the best solutions.
- Responded to customer complaints in a timely manner.
- Demonstrated excellent communication skills both verbally and written.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Manage High volume incoming and outgoing calls, ranging from 50+ calls per day.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Sales Associate
Staples
Lithonia, GA
02.2019 - 02.2021
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
Education
Some College (No Degree) -
Georgia Piedmont Technical College
Clarkston, GA12-2024
High School Diploma -
Martin Luther King- Jr. High School
Lithonia, GA05-2017
Skills
- Chemical Handling
- Sterilization procedures
- Quality Control Procedures
- Product Knowledge
- Appointment Scheduling
- Data Entry
- Stock management
- Quality Assurance
- Customer Service
- Health and safety compliance
Certification
- BLS Certified
Timeline
Surface Prep Technician
Delta Air Lines, Inc
03.2023 - Current
Cabin Experience Service Agent
Delta Air Lines, Inc
08.2021 - 03.2023
BDC Service Agent
Nalley Toyota Stonecrest
02.2021 - 08.2021
Sales Associate
Staples
02.2019 - 02.2021
Some College (No Degree) -
Georgia Piedmont Technical College
High School Diploma -
Martin Luther King- Jr. High School