Janee Williams
Belmont,NC
Summary
Compassionate and dedicated Certified Phlebotomy Technician (CPT) and Medical Assistant (MA) with over 10+years of experience working in hospitals, plasma centers, doctors' offices, outpatient clinics with laboratory experience, and home healthcare settings.
Overview
23
23
years of professional experience
4
4
Certifications
Work History
Front Office Assistant
Intergraded Behavioral Health
Madison, Al
06.2023 - 06.2024
- Greet patients upon arrival
- Assist with patient check-in/ check-out
- Collect co-pays
- Verify insurance information
- Data entry
- Answer incoming calls/transfer calls
- Check voicemails
- Schedule follow up appointments
- Call reminders
Reception Technician
CSL Plasma Center
Huntsville, AL
10.2022 - 05.2023
- Assisted donors with check-in and registration processes, ensuring a positive experience.
- Conducted health screenings and verified donor eligibility in compliance with protocols.
- Documented donor information accurately within electronic health records system.
- Maintained cleanliness and organization of reception area at CSL Plasma Center.
- Provided clear information to donors regarding procedures and donation processes.
- Collaborated with team members to facilitate smooth daily operations.
- Resolved donor inquiries and issues promptly, ensuring satisfaction.
- Interviewed patients to gather medical information, including weight, height, and vital signs.
Medical Assistant- PRN
Occupational Healthworx
Lawrenceville, GA
11.2015 - 02.2017
- Verifying authorization for services
- Managed patient inquiries by answering phones, ensuring effective communication and timely service.
- Scheduling patients
- Submit referrals to insurance companies
- Organized and maintained medical records, supporting efficient patient data retrieval and compliance.
- Taking vital signs
- Administering injections
- Performed blood draws to collect samples for laboratory testing
- Performing EKG,s
- Conducted spirometry tests to assess lung function in patients
- Assist with eye and audio exams
- Prepared rooms for patient examination
- Performed urine dips
- Assisted with urine collections for Forensic and Federal Drug Screens
Specimen Accessioner
Laboratory Corporation Of America
Tucker, GA
04.2014 - 05.2015
- Received and verified laboratory specimens for accuracy to ensure quality control.
- Centrifuged specimens to separate serum efficiently
- Preparing excess samples for storage or testing
- Managing data entry task by entering in patient specimen information in the lab database
- Labeling prepared specimens in accordance to the information provided
- Managed hazardous waste in accordance with policies and protocols.
- Documented and reported issues encountered during specimen preparation
Student- Medical Assistant
Allied Health Institute
N. Lauderdale, Florida
06.2012 - 04.2013
Office Manager
Southwest Florida Generator Service
Fort Myers, Florida
01.2009 - 12.2010
- Managed billing processes, ensuring accuracy and timely record maintenance.
- Created customer contracts to establish clear service agreements.
- Monitored technician compliance with OSHA safety standards to uphold regulatory adherence.
- Scheduled job assignments.
Health Care Technician
Veterans Affairs Outpatient Clinic
Fort Myers, Florida
07.2007 - 12.2009
- Performed lab draws to collect blood samples for testing.
- Verified patient identification to ensure accurate medical records.
- Processing specimens in accordance to test protocol
- Spun specimens in a centrifuge to separate components for testing.
- Executed specimen scanning into computer database, ensuring reliable documentation for testing.
- Completed accurate and efficient data entry to maintain up-to-date patient records.
- Prepared and explained 24-hour urine procedures to patients, facilitating understanding and compliance.
- Packaging specimens for transport
Laboratory Technician
Internal Medicine Associates
Fort Myers, Florida
08.2001 - 07.2006
- Assisted in collecting and processing patient samples for analysis.
- Followed safety protocols to ensure a clean and safe working environment.
- Supported quality control measures to uphold testing standards and accuracy.
- Maintained inventory of laboratory reagents and materials consistently.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Assisted and instructed other laboratory technicians.
- Processed specimens following established protocols while adhering to strict safety standards.
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Prepared lab for daily operations by stocking materials and equipment.
- Utilized aseptic techniques to prevent contamination and ensure the integrity of samples and cultures.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Education
(NHA) Certified Phlebotomy Technician (CPT)
Phlebotomy Training Specialist
Charlotte, NC02.2026
Graduate Certificate - Medical Assistant
Allied Health Institute
N. Lauderdale, Florida, United States01.2013
Certification - Certified Nursing Assistant
Lee County Vocational
Fort Myers, Florida, United States01.1994
High School Diploma -
Sterling High School
Somerdale, NJ06.1989
Skills
- Patient Care
- Venipuncture
- Patient Preparation
- Taking History
- Strong communication
- Computer Skills: Microsoft Office, Medical Office Simulated Software, data entry, advanced web researching
- Verifying patient insurance information
- Proficient in obtaining and documenting patient information
- Clinical Skills that include administering injections
- Performing EKGs
- Prepare rooms for patient examination
- Vital Signs
- Patient safety
- Vital Signs Recording
- Patient education
- Strong customer service skills
- Interpersonal and organizational skills
- Scheduling New Patients and Follow up appointments
- Collecting patient co-pays
- Proficient in maintaining and filing patient medical records
- Documenting patient history
- Phlebotomy
- Urine collections and drug screens
Certification
(NHA) Certified Phlebotomy Technician (CPT)
Timeline
Front Office Assistant
Intergraded Behavioral Health
06.2023 - 06.2024
Reception Technician
CSL Plasma Center
10.2022 - 05.2023
Medical Assistant- PRN
Occupational Healthworx
11.2015 - 02.2017
Specimen Accessioner
Laboratory Corporation Of America
04.2014 - 05.2015
Student- Medical Assistant
Allied Health Institute
06.2012 - 04.2013
Office Manager
Southwest Florida Generator Service
01.2009 - 12.2010
Health Care Technician
Veterans Affairs Outpatient Clinic
07.2007 - 12.2009
Laboratory Technician
Internal Medicine Associates
08.2001 - 07.2006
(NHA) Certified Phlebotomy Technician (CPT)
Phlebotomy Training Specialist
Graduate Certificate - Medical Assistant
Allied Health Institute
Certification - Certified Nursing Assistant
Lee County Vocational
High School Diploma -
Sterling High School