Janeen Campbell
St. Louis,MO
Summary
I am very creative, flexible, motivated and reliable. I am able to strategize and prioritize effectively and efficiently in order to accomplish multiple tasks. I will work on and complete any task that I am given. I am a person that handles pressure well and has great leadership skills.
Overview
12
12
years of professional experience
Work History
Consultant
U.M.S.L/M.I.M.H-MO HEROES
12.2018 - Current
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
FSD Choice Counselor
Automated Health Systems Inc.
Maryland Heights, Missouri
03.2025 - 10.2025
- Answered inbound calls and made outbound calls to address participants concerns and questions on daily basis.
- Provided professional services and support in a dynamic work environment.
- Utilized various software programs to help participants apply, update, and cancel medicaid coverage.
Package Handler
FedEx Grounds
09.2021 - 08.2024
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
Customer Service/Call Center Rep.
Suntrup Ford Kirkwood
02.2015 - 12.2018
- Documented and detailed calls and complaints using call center's CRM database.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of new/used car inventory, pricing and vehicle availability.
Cashier/Customer Service Representative
Bucky’s Express /Gas Mart
08.2016 - 09.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise.
- Addressed customer needs and made product recommendations to increase sales.
Secretary/Customer Service/Housekeeping
Asset Realty/Cash for Homes
01.2014 - 02.2017
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Associates Degree - Paralegal Studies
Sanford Brown
Skills
- Assertive Communicator
- Attention to detail
- Data Entry
- Axcess/Excel
- 35-40 wpm
- Dedicated
- Strategic Planner
- Ability to work independently and in a team
- Hard worker
- Very enthusiastic
- Cleanliness
- Organizational Skills
- Time Management
Timeline
FSD Choice Counselor
Automated Health Systems Inc.
03.2025 - 10.2025
Package Handler
FedEx Grounds
09.2021 - 08.2024
Consultant
U.M.S.L/M.I.M.H-MO HEROES
12.2018 - Current
Cashier/Customer Service Representative
Bucky’s Express /Gas Mart
08.2016 - 09.2018
Customer Service/Call Center Rep.
Suntrup Ford Kirkwood
02.2015 - 12.2018
Secretary/Customer Service/Housekeeping
Asset Realty/Cash for Homes
01.2014 - 02.2017
Associates Degree - Paralegal Studies
Sanford Brown