Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Janel Amaya

Salt Lake City,UT

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales associate and Jewelry counter associate

Tjmaxx
02.2022 - Current
  • Met merchandising standards by keeping store stocked and products faced -Encouraged customers to make additional purchases and suggested relevant items -Operated cash register and POS to handle purchases, refunds, and exchanges for customers -Supported loss prevention in helping identify theft -Helped customers find and select products -Opened and closed cash registers frequently -Established relationships with recurring customers by delivering friendly, personalized service -Trained new associates in a welcoming and fast paced tone

Seasonal worker

Kohls
12.2022 - 01.2023
  • Provided superior customer service while handling returns and exchanges professionally and accurately
  • Demonstrated ability to work in a fast-paced environment and multitask efficiently
  • Maintained and organized a clean, safe working environment by following company safety standards
  • Fostered teamwork among co-workers to achieve common goals quickly and efficiently -Effectively handled multiple tasks simultaneously while maintaining attention to detail

Courtesy clerk

Macey
06.2021 - 11.2021
  • Answered customer questions and directed patrons to appropriate store locations according to needs -Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed
  • Reduced customer wait times by utilizing swift bagging skills -Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents -Cleaned, mopped, and stocked restrooms and stalls
  • Collected carts from parking lot and store entrances

Education

High School Diploma -

Cottonwood High School
5715 S 1300 E, Murray, UT 84121
06.2024

Skills

  • Staff Assignments
  • Gift Wrapping
  • Positive Customer Engagement
  • Hospitality and Accommodation
  • Attention to Detail
  • Multitasking Abilities
  • Problem Resolution
  • Special Assignments

Certification

  • CDA Training - 2021

Languages

Spanish
Native or Bilingual

Timeline

Seasonal worker

Kohls
12.2022 - 01.2023

Sales associate and Jewelry counter associate

Tjmaxx
02.2022 - Current

Courtesy clerk

Macey
06.2021 - 11.2021

High School Diploma -

Cottonwood High School

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Janel Amaya