Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vincent Colicchio

Peoria,AZ

Summary

Productive Waiter with distinguished understanding of customer oriented dining and bar establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling multiple tables at once. Committed to effective collaboration and excellent service. Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

9
9
years of professional experience

Work History

Lead Sales Associate

Round 1
12.2023 - Current
  • Increased sales revenue by developing and maintaining strong relationships with clients.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained new sales associates to ensure consistent performance across the team.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.

Rural Carrier Associate

USPS
03.2023 - 07.2023
  • Improved customer satisfaction by consistently delivering mail accurately and on time.
  • Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
  • Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.

Waiter/Server

Jimmy Geez North
07.2021 - 03.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.



Pizza Delivery Driver

RJ's Pizzaria
12.2020 - 06.2021
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Verified orders prior to completing deliveries to avoid customer complaints.


Manager

QuickChek
07.2018 - 11.2020
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.


Shift Leader

Dunkin Donuts
10.2015 - 07.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.


Education

Associate of Science - Information Technology

County College of Morris
Randolph Township, NJ

Full Stack Coding Certificate - Full Stack Coding

Altcademy
Virtual
02.2025

High School Diploma -

Jefferson Township High School
Oak Ridge, NJ
06.2019

Skills

  • Restaurant Operation
  • Specials Promotion and Upselling
  • Food and Beverage Service
  • Food Spoilage Prevention
  • Order Accuracy and Delivery
  • Guest Relations Management
  • Able to Lift 30 Pounds
  • Warm and Friendly
  • Preparing Guest Salads
  • Special Requests and Substitutions
  • Bathroom Servicing
  • Team Player
  • Inspecting Tickets
  • Waiting Tables
  • Conflict and Complaint Resolution
  • Table Bussing
  • Interactive Management
  • Customer Service and Rapport
  • Age Verification
  • Cool Under Pressure
  • Traffic Calming
  • Cash Control
  • Staff Assignments
  • Work Assignments
  • Creative Solutions
  • Corrective Actions
  • High-Volume Environments

Accomplishments

  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.

Timeline

Lead Sales Associate

Round 1
12.2023 - Current

Rural Carrier Associate

USPS
03.2023 - 07.2023

Waiter/Server

Jimmy Geez North
07.2021 - 03.2023

Pizza Delivery Driver

RJ's Pizzaria
12.2020 - 06.2021

Manager

QuickChek
07.2018 - 11.2020

Shift Leader

Dunkin Donuts
10.2015 - 07.2018

Associate of Science - Information Technology

County College of Morris

Full Stack Coding Certificate - Full Stack Coding

Altcademy

High School Diploma -

Jefferson Township High School

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Vincent Colicchio