Janel Hale
Oakland,CA
Summary
Compassionate and dedicated CNA with extensive experience at Alameda County Social Services Agency, skilled in patient care and vital signs monitoring. Proven ability to enhance client comfort and dignity while collaborating with healthcare teams. Recognized for delivering emotional support and implementing effective care plans, ensuring optimal patient outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cna/ Hha
Alameda County Social Services Agency/IHSS
12.2008 - Current
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored patients' health status, reporting changes to healthcare professionals.
- Documented care provided in compliance with agency protocols and standards.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Participated in ongoing training sessions to enhance caregiving skills and knowledge.
Security Guard
Gaurda World
10.2023 - 12.2023
- Monitored premises to prevent theft, vandalism, and other illegal activities.
- Conducted regular safety inspections to ensure compliance with security protocols.
- Responded promptly to emergency situations, coordinating with law enforcement
- Maintained detailed reports of daily activities, incidents, and observations for management review.
- Implemented access control measures, ensuring only authorized personnel entered restricted areas.
- Collaborated with team members to enhance overall security effectiveness across multiple sites.
- Developed and enforced security policies, improving overall safety awareness among staff and visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Front End Customer Service Associate
Big Lots Stores, Inc.
04.2022 - 07.2023
- Delivered exceptional customer service by resolving inquiries and concerns efficiently.
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed customer transactions accurately using point-of-sale systems.
- Trained new associates on company policies and customer service protocols.
- Collaborated with team members to streamline operations and reduce wait times.
- Maintained a clean and organized workspace to support
Education
High School Diploma - Math General Science
Eastside High
Oakland, CASkills
- Time management
- Patient care
- Vital sign
- Basic life support
- End-of-life care
- Emotional support
- Patient transfers
- Emergency response
- Medication administration
- Facility security
- Situational awareness
- Crowd control
- Patrolling techniques
- Report writing
- Self-defense tactics
- Stress tolerance
- Fire prevention
- CCTV monitoring
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Achieved Result by introducing Software for Type tasks.
Certification
Guard card , CNA,HHA ,Cpr,First aide,
Timeline
Security Guard
Gaurda World
10.2023 - 12.2023
Front End Customer Service Associate
Big Lots Stores, Inc.
04.2022 - 07.2023
Cna/ Hha
Alameda County Social Services Agency/IHSS
12.2008 - Current
High School Diploma - Math General Science
Eastside High