Janel Holman
Hollister,CA
Summary
Capable and experienced multistate-licensed cosmetologist bringing over 14 years of experience and expertise in cosmetology and business management. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager in Training
Great Clips
Bartlett, TN
06.2023 - 03.2024
- Assisted in the recruitment, training and supervision of staff members.
- Monitored customer service standards and provided feedback to employees.
- Developed and implemented strategies to increase sales and profits.
- Created customized hair styles according to client's preferences and facial features.
- Provided consultations to clients on beauty treatments, products and services.
- Ensured proper sanitation practices were followed at all times.
- Managed appointments through scheduling software program.
- Assisted other stylists with busy periods in the salon.
Cosmetologist
Memphis Professional Barbershop
Memphis, TN
12.2022 - 06.2023
- Evaluated client's hair and physical features to determine style and cut plans.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Washed, colored, cut and styled hair for high volume of clients daily.
Managing Cosmetologist/Barbershop Manager
JW Barbershop
Lancaster, CA
01.2019 - 10.2022
- Recruited and hired qualified candidates to fill open positions. Minimized staff turnover through appropriate selection, orientation and training.
- Implemented marketing techniques to increase customer base and sales.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Cosmetologist
Mobile Cosmetologist (Self Employed)
Lancaster, CA
01.2013 - 12.2018
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Updated and maintained customer information records and beauty services provided.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Applied water or setting, straightening or waving solutions to hair. Shaved, trimmed and shaped beards and mustaches.
- Used curlers, rollers and curling irons to press and curl hair. Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Supervisor/Assistant Store Manager in Training
Red Robin
Antelope Valley, CA, OR
01.2009 - 11.2013
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Supervisor
Bakers Square Restaurant
Lancaster, CA
03.2006 - 01.2009
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - Business Management/Hospitality
Penn Foster College
2026
Cosmetology/Barbering Renewal - Cosmetology/Beauty
Lancaster Beauty School
05.2018
Medical Assistant - Health Aide
University of Anelope Valley
05.2012
High School Diploma -
Lancaster High School
06.2003
Skills
- Skilled Cosmetologist
- Outstanding Customer Service
- Promotions Understanding
- Effective Communicator
- Team Leadership
- Managing Operations and Efficiency
- Recruitment and Hiring
- Employee Coaching and Motivation
- Hair Coloring and Highlighting
- Hair Assessments
- Client Education
- Salon Management
- Onboarding and Orientation
- Teamwork and Collaboration
- Cost Control
Affiliations
- Navy Spouse Ombudsman- Assist Navy commands with family concerns and needs, and facilitate a network of strong community services.
- Event Planner- for the Mid-South Navy Chief Petty Officer Association. Aid in the planning, organizing, and decor of Navy annual events for the CPOA at Navy Support Activity Millington, TN.
Certification
- Tennessee State Cosmetology/Barber License
- California State Cosmetology License
- Health and Sanitation Safety Awareness (HASSA) Certified Food & Beverage: Takeout, Pickup, and Delivery Manager , HASSA - 2023
- ANSI National Accreditation Board (ANAB) Learn2Serve Food Handler, 2023
- CPD Certified Course Completion of Human Resource in Food Service and Hospitality Sector, 2023
- 3260 Training COVID-19 Awareness Training Course, 2023
Accomplishments
- Memphis Professional Barber Employee of the Quarter (2023)
- Navy Ombudsman Spouse Achievement Recognition Winner (2023)
- JW Barbershop Barber of the Year 2021
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Assistant Manager in Training
Great Clips
06.2023 - 03.2024
Cosmetologist
Memphis Professional Barbershop
12.2022 - 06.2023
Managing Cosmetologist/Barbershop Manager
JW Barbershop
01.2019 - 10.2022
Cosmetologist
Mobile Cosmetologist (Self Employed)
01.2013 - 12.2018
Supervisor/Assistant Store Manager in Training
Red Robin
01.2009 - 11.2013
Supervisor
Bakers Square Restaurant
03.2006 - 01.2009
Bachelor of Arts - Business Management/Hospitality
Penn Foster College
Cosmetology/Barbering Renewal - Cosmetology/Beauty
Lancaster Beauty School
Medical Assistant - Health Aide
University of Anelope Valley
High School Diploma -
Lancaster High School