JANEL INNISS
Chicago,IL
Summary
Experienced healthcare professional specializing in the dental industry with expertise in patient data management, healthcare policy compliance, and claims processing. Communicates effectively among providers, patients, and multidisciplinary teams to enhance care delivery. Offers strong capabilities in clinical review, claims analysis, provider relations, and healthcare administration.
Overview
1
1
Certification
21
21
years of professional experience
Work History
DENTAL HYGIENIST
Love Dental
Chicago, IL
01.2022 - Current
- Coordinated treatment plans and communicated effectively with patients and providers to ensure understanding and adherence.
- Reviewed diagnostic images and accurately documented clinical findings to support effective patient care.
- Ensured compliance with clinical protocols and documentation standards.
- Managed scheduling and workflow while maintaining accurate patient records within EDR systems to support seamless operations.
- Verified insurance coverage, submitted claims, and ensured correct coding to facilitate timely reimbursements.
DENTAL HYGIENIST
Aunt Marthas Health & Wellness
Joliet, IL
01.2018 - 03.2020
- Facilitated treatment planning and coordinated care with providers to enhance patient outcomes.
- Educated patients on care instructions and follow-up to enhance treatment adherence and understanding.
- Evaluated patient histories and maintained accurate, compliant documentation.
- Verified insurance, processed claims, and addressed documentation discrepancies to ensure compliance.
- Assisted with administrative tasks to support efficient clinic operations and patient flow.
DENTAL HYGIENIST
Family Christian Health Center
Harvey, IL
11.2005 - 06.2017
- Coordinated high-volume scheduling, follow-ups, and patient communication to improve patient satisfaction and engagement.
- Verified insurance and submitted claims accurately to facilitate timely billing processes.
- Conducted chart reviews and maintained organized, compliant records.
- Facilitated communication between patients and providers to ensure effective care delivery.
- Streamlined supply ordering and inventory management to maintain uninterrupted daily operations.
Education
Associate in Applied Science - Dental Hygiene
Kennedy-King College
Chicago, ILSkills
- Data Management
- Radiographic Interpretation
- Treatment coordination
- EDR & EHR Proficiency
- Claims Proficiency
- Quality compliance
- Workflow management
- Inventory Management
- Cross-functional Collaboration
- Dentrix & Eaglesoft Proficiency
- Client management
- Risk auditing
Certification
- Registered Dental Hygienist | Expires September 2027
Certification in CPR-Type C
Local Anesthesia
Nitrous-Oxide/Oxygen Sedation
Timeline
DENTAL HYGIENIST
Love Dental
01.2022 - Current
DENTAL HYGIENIST
Aunt Marthas Health & Wellness
01.2018 - 03.2020
DENTAL HYGIENIST
Family Christian Health Center
11.2005 - 06.2017
Associate in Applied Science - Dental Hygiene
Kennedy-King College