Janel Lewis
Fredericksburg,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Homeowners Insurance Agent
GEICO, Government Employees Insurance
Fredericksburg, VA
01.2008 - 06.2016
- Assessed customer risk levels and recommended appropriate coverage options.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Maintained accurate records of all insurance transactions using computer software systems.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Processed payments received from clients promptly according to established procedures.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Preschool Teacher
Minnieland Private Day School
Fredericksburg, VA
06.2005 - 01.2008
- Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
- Provided individualized instruction to each student based on their needs and interests.
- Observed and documented students' growth and development throughout the year.
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
- Encouraged positive behavior through positive reinforcement techniques such as praise and rewards.
- Ensured compliance with all state regulations related to preschool education standards.
- Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
- Facilitated parent-teacher conferences when needed in order to discuss student progress or areas needing improvement.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Maintained daily records of individual activities, behaviors, meals and naps.
Education
High School Diploma -
Massaponax High School
Fredericksburg, VA12-2005
Skills
- Service-Oriented Communication
- Client Relationship Management
- Multi-Line Phone Management
- Child Growth Expertise
- Group and individual instruction
- Proficient Parental Interaction
Timeline
Homeowners Insurance Agent
GEICO, Government Employees Insurance
01.2008 - 06.2016
Preschool Teacher
Minnieland Private Day School
06.2005 - 01.2008
High School Diploma -
Massaponax High School