Gained valuable experience in operations department and learned advanced skills.
Attend executive meetings, shadow the Chief Administrative Officer with new hospital build.
HIM Analyst
UofL Health
Louisville, KY
02.2024 - Current
Performs analysis and re-analysis of the medical record to ensure completeness, accuracy, and timeliness of clinical documentation and compliance. Performs research and is required to follow up to obtain, track, and clarify missing, incomplete, or questionable patient health information, and assign deficiencies for incomplete medical records.
Examined system issues and applied resolutions to reduce downtime.
Conducted a detailed analysis of key trends and findings to summarize the findings for leadership.
Performed quality assurance to assess data and validate results.
Maintained user confidence and protected operations by keeping information confidential.
Clinical Coordinator
University of Louisville
10.2021 - 02.2024
Manage Ryan White HIV/AIDS Program
Provide general core case management support for all 550 Clinic Patients, coordinate with Kentucky Statewide Part B Client Care, coordinate with Indiana patients, maintain a client list based on client support management with a detailed tier structure, participate with the quality management team, serve as lead contact for newly diagnoses patients, process medical records, audit medical records for efficiency, key liaison for PEDS ID “New Adult” patients that are aging out of pediatric care
Interview patients to determine eligibility for payment, verify insurance, and coordinate with physicians and other providers regarding patient care.
Lead Traveling Medical Assistant
Nephrology Associates of Kentuckiana
01.2020 - 10.2022
Collecting patients’ vitals, updating patients' medication lists, providing patients with their lab orders, answering phone calls, Check-in/Check-out patients, Stocking exam rooms and maintaining cleanliness, completing urinalysis, Daily urine controls, processing, and receiving medical records
Travel sites range from Southern Indiana to Kentuckiana area, be the physician’s and patient’s primary contact.
Intern
Clark County Health Department
10.2018 - 05.2019
Assist with the Public Health nurses on Infectious/Communicable Disease education, assist with the needle exchange program, go into the community, and give free screenings, and testing for several diseases, enter reportable state
Commercial Account Specialist
RiverLink
05.2018 - 01.2019
Set up accounts for companies with large fleets, perform monthly audits on account, be a direct contact for large companies, process large payments, provide exceptional customer service, mail large orders out, make excel spreadsheets, data entry, hold conference calls, and take detailed notes.
Payment Processing Specialist
RiverLink
04.2016 - 05.2018
Explain how the tolling process works, open accounts, resolve disputes, process payments, navigate multiple computer screens at once, data entry, customer service, handle large amounts of cash.