Janell McIntosh
Eastham,MA
Summary
Hardworking and dependable hospitality professional with over 5 years of experience in fine dining, resort, and food service environments. Skilled in food preparation, guest service, and team coordination. Known for professionalism, commitment, and delivering quality service. Seeking to contribute to a top-tier resort through an H-2B extension role for the upcoming winter season.
Overview
6
6
years of professional experience
Work History
Line Cook
Fairway Restaurant and Pizzeria
4295 US-6, Eastham, MA 02642
04.2024 - Current
- Prepared and plated high-quality meals during peak season in a resort kitchen.
- Maintained mise en place, and ensured food safety standards.
- Assisted with inventory and daily prep under the executive chef’s supervision.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Host/Server
Fairway Restaurant and Pizzeria
Eastham, MA
04.2024 - 11.2024
- Greeted guests, managed seating charts, and maintained a welcoming atmosphere.
- I took accurate food and beverage orders using the POS system.
- Delivered excellent table service, ensuring guest satisfaction, and a smooth flow of service.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Baker
Hole in One Bakery and Coffee Shop
Eastham, MA
04.2024 - 11.2024
- Donut and muffin finisher.
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
Line Cook
Sandals Resort
Westmoreland, Jamaica
10.2021 - 03.2024
- Prepared food items by cutting, chopping, mixing, and preparing sauces.
- Cooked food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
- Maintained cleanliness and complied with food sanitation requirements by properly handling food and ensuring correct storage.
Customer Service Representative
Restaurant of Jamaica (KFC)
Kingston, Jamaica
03.2019 - 09.2021
- Ensured quality and safety of food served.
- Cleaned and sanitized cooking surfaces at the end of the shift.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Diploma - Commercial Food Preparation (Chef De Parte)
Black River Heart Trust NTA
Black River, St. Elizabeth06.2017
High School Graduate - Hospitality
B.B Coke High School
St. Elizabeth06.2011
Skills
- Knife skills
- Time management
- Multitasking proficiency
- Working under pressure
- Creativity
- Computer software applications
- Ability to work as a team member
- Basic written and verbal communication skills
- Professional attitude
- Active listener
- Customer service
- Reliable and trustworthy
Awards
- Certificate of Achievement, Trainee of the Quarter in commercial Food Preparation.
- Certificate of Recognition, For strong interest in Information Technology.
- Certificate of Recognition, For Discipline and Dedication.
- Certificate of Recognition, High School Graduate.
- Certificate of Recognition, Black River Heart Trust NTA.
Languages
English
Full Professional
Timeline
Line Cook
Fairway Restaurant and Pizzeria
04.2024 - Current
Host/Server
Fairway Restaurant and Pizzeria
04.2024 - 11.2024
Baker
Hole in One Bakery and Coffee Shop
04.2024 - 11.2024
Line Cook
Sandals Resort
10.2021 - 03.2024
Customer Service Representative
Restaurant of Jamaica (KFC)
03.2019 - 09.2021
Diploma - Commercial Food Preparation (Chef De Parte)
Black River Heart Trust NTA
High School Graduate - Hospitality
B.B Coke High School