Janell Nolivos
Prospect Heights,IL
Summary
Able to manage front-desk responsibilities, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support. Friendly Medical Receptionist offering excellent skills in patient relations and office management.
Overview
9
9
years of professional experience
Work History
Server
Dappers East
Chicago, IL
01.2017 - 06.2024
- Attention to detail on orders.
- Confirming pricing of an item/request
- Communicating as a team to insure customer's needs
- Insure customer satisfaction
- Secure payments.
- Ensure customer satisfaction via phone
Server
Broadview Family Restaurant
Broadview, IL
01.2018 - 03.2020
- Deliver food from window to table.
- Able to multitask from phone orders to serving multiple tables.
- Securing card payments as well as cash payments.
- Clean tables.
Medical Receptionist
Endeavor Health IMG Neurosciences
Arlington Heights, IL
06.2024 - Current
- Guide patients to correct department.
- Document the patients interaction with writer.
- Connect patient to nurse via phone.
- Register new patients.
- Verify insurance and referrals.
- Make, cancel, and reschedule appointments.
- Clean office area.
- Create emails.
- Submitted my-chart to upload letters, message patients, and cancel appointments.
- Epic system trained.
- Send out letters to patients.
- Scan in documents such as ID, insurance cards, COB, and OP consent forms.
- Create encounters for new patient intakes.
Education
Associates Degree - Accounting
Harper College
06-2027
High School Diploma -
William Howard Taft Highschool
Chicago06-2018
Skills
- Good at working in stressful environment
- Eagerness to learn and adapt new skills
- Fast paced and always readily available to help others
- Patient and empathetic
- Highly motivated and seeking growth
Timeline
Medical Receptionist
Endeavor Health IMG Neurosciences
06.2024 - Current
Server
Broadview Family Restaurant
01.2018 - 03.2020
Server
Dappers East
01.2017 - 06.2024
Associates Degree - Accounting
Harper College
High School Diploma -
William Howard Taft Highschool