JANELL RICHARDSON
Decatur,GA
Summary
Well-organized and self-motivated professional with strong communication and interpersonal skills. Proven ability to build lasting client relationships and contribute innovative solutions within diverse teams to enhance performance and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Aviation
US Navy
Norfolk, VA
08.2023 - 08.2026
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
Sales Representative
Clear llc
West Palm Beach, FL
01.2023 - 07.2023
- Developed and maintained strong client relationships through effective communication.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted product presentations to showcase features and benefits to potential customers.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed market trends to identify new opportunities for business growth.
- Analyzed customer feedback to improve products and services.
- Reviewed monthly performance against targets set by management team.
CASHIER/ Team Leader
WENDY'S FAST FOOD & RESTAURANT
West Palm Beach, FL
01.2020 - 12.2022
- Greeted customers, processed orders, and operated cash register to enhance customer experience.
- Trained new employees on register operations and customer interaction techniques.
- Managed cash handling procedures and maintained accurate till balances.
- Managed cash handling procedures, ensuring accurate till balances for financial integrity.
- Conducted regular inventory checks to optimize stock management and prevent shortages.
- Conducted regular inventory checks to support stock management processes.
Appointment setter
NENEIKE UNIQUE ASSURANCE GROUP LLC
West Palm Beach, Florida
01.2020 - 11.2020
- Responsible for identifying potential clients, reaching them on the phone and scheduling an appointment for an agent for a follow-up visit
- Communicated with potential clients to explain services and benefits.
- Contacted clients to confirm appointments to confirm appointments and gather feedback.
COCKTAIL SERVER
HILTON MONTEGO BAY JAMAICA
Montego Bay , Jam
01.2018 - 01.2020
- Engaged with guests to enhance their dining experience through personalized service techniques.
- Keep track of bills, multi-tasking and handling multiple tables
- Provided exceptional service to high volume of daily customers.
- Serve and take food and drink order from customers.
- Keep a track of bills, multi-tasking and handling multiple tables
- Provided exceptional service to a high volume of daily customers.
Education
Diploma - Hospitality Management
COLLEGE OF HOSPITALITY
Principle Of Business - Office Administration
WILLIAM KNIBB MEMORIAL HIGH
Skills
- TECHNICAL KNOWLEDGE
- Client relationship management
- Stock management
- Employee training
- Time management
- Team supervision
- Continuous learning
- ADAPTABILITY
- CREATIVITY
- QUICK THINKING
- ATTENTIVENESS
- Customer focus
- PERSUASIVE SPEAKING
- RESOURCEFULNESS
- TAKE RESPONSIBILITY
- Attention to detail
References
Chaquavia Bellamy
Assistant General Manager, Wendy's
(561) 386-5247
Neneike Thompson
Owner, Neneike Unique Assurance Group LLC
(754) 816-0719
Monisha Ragoonanansingh
Sales Manager Clear LLC
Monisharsingh15@gmail.com
(347) 221-3221
Jemar Ross
US NAVY Work Supervisor/ Manager
Jemar.v.Ross.mil@us.navy.mil
(954) 643-2437
Timeline
Aviation
US Navy
08.2023 - 08.2026
Sales Representative
Clear llc
01.2023 - 07.2023
CASHIER/ Team Leader
WENDY'S FAST FOOD & RESTAURANT
01.2020 - 12.2022
Appointment setter
NENEIKE UNIQUE ASSURANCE GROUP LLC
01.2020 - 11.2020
COCKTAIL SERVER
HILTON MONTEGO BAY JAMAICA
01.2018 - 01.2020
Diploma - Hospitality Management
COLLEGE OF HOSPITALITY
Principle Of Business - Office Administration
WILLIAM KNIBB MEMORIAL HIGH