Gracin Smith
Summary
High-energy, hard-working, and motivated employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.
Overview
2
2
years of professional experience
Work History
Jamba Juice Shift Lead
Jamba Juice - Vitaligent
11.2022 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Analyzed sales figures and identified areas for improvement.
Journeys Kidz Team Member
Journeys Kidz
04.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Provided alternatives when product was made unavailable in store to customers.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Remained open minded to suggestions and questions made by co-workers to improve my skills in work
Education
High School Diploma -
Rocklin High School
Rocklin, CA06.2022
Skills
- Performance Improvement
- Operations Monitoring
- Operations Management
- Team Motivation
- Conflict Resolution
- Adaptability and flexibility
- Team leadership
- Task prioritization
- Workplace safety
- Positive Example Setter
- Positive Attitude
- Problem-Solving
Timeline
Jamba Juice Shift Lead
Jamba Juice - Vitaligent
11.2022 - 08.2023
Journeys Kidz Team Member
Journeys Kidz
04.2021 - 11.2021
High School Diploma -
Rocklin High School
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