Janell Smith
The Kalamazoo Promise
Austin,TX
10
years of professional experience
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Work History
Technology and Capacity Enhancement Specialist – Full Time (40 hours weekly)
4 Years 2 Months- Oversaw management, procurement, maintenance, strategy, and execution of technology infrastructure for the office.
- Managed technology inventory and lifecycle of hardware devices, overseeing maintenance protocol, procurement, deployment, and retirement.
- Monitor the technology budget and recommend upgrades and improvements to enhance organizational efficiency and effectiveness.
- Monitored technology budget, recommending upgrades and improvements to enhance organizational efficiency and effectiveness.
- Collaborate with and serve as liaison to contracted technology and network provider and vendors for technology services and coordinate escalation technology issues for resolution.
- Collaborated with Operations, Marketing, and Capacity Enhancement team to optimize software and cloud resources, ensuring strategic alignment and efficient use of subscriptions and licenses.
- Create and maintain documentation for technology systems and processes.
- Oversaw relevant technical projects that aligned with the strategic plan and organizational goals.
- Assist Marketing team in creating, editing, and sharing technologically Audio/Visual projects across different platforms.
- Provide training on technology, systems, and software for staff.
Associate Administrator – Full Time (40 hours weekly)
3 Years- Processed and communicated paperwork for scholarship recipients in a timely, consistent, and professional manner.
- Completed paperwork and processing for scholarship payments and academic audits accurately and timely.
- Develop and maintain detailed processes and procedures related to all administrative functions.
- Review and reconcile invoices.
- Prepared data summaries and research for annual reports and research studies.
- Assist Chief Operations Officer in monitoring budgets and financial statements.
Technology Integration Specialist – Full Time (40 hours weekly)
2 Years 9 Months- Trained staff and students on district technology applications to enhance user proficiency.
- Evaluated and recommends specific technology applications for the curriculum.
- Trains staff, students on specific district technology applications.
- Cataloged, maintained, and distributed technology resources to ensure accessibility and effective use.
- Catalogs, maintains, and distributes technology resources.
- Acted as liaison between buildings, Technology Services, and District’s TLS Office to facilitate communication and support.
Education
Google IT Support Professional Certificate
Bachelor of Business Administration - Business Management
Sports Management
Skills
Database management
Technical troubleshooting
Operating systems
Analytical thinking
Expert problem solving
Risk management
Timeline
Technology and Capacity Enhancement Specialist – Full Time (40 hours weekly)
The Kalamazoo Promise
08.2021 - 10.2025Read More
Associate Administrator – Full Time (40 hours weekly)
The Kalamazoo Promise
08.2018 - 08.2021Read More
Technology Integration Specialist – Full Time (40 hours weekly)
Kalamazoo Public Schools
10.2015 - 07.2018Read More
University of Michigan
Sports Management
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Coursera
Google IT Support Professional Certificate
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Northwood University
Bachelor of Business Administration from Business Management
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