Janell Vo
New Bedford,MA
Summary
Enthusiastic healthcare professional dedicated to pharmacy, with hands-on experience as a pharmacy technician and a current pharmacy intern at Walgreens Specialty Pharmacy, specializing in HIV and hepatitis. Effective team player known for productivity, ability to resolve insurance barriers, and deliver personalized patient counseling for complex regimens. Ability to combine technical proficiency (340B, prior auths, IC+) with compassionate care to improve outcomes in diverse populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Intern
Walgreens Specialty Pharmacy
09.2024 - Current
- Administer vaccinations.
- Counsel patients about HIV and hepatitis medications under the supervision of the pharmacist.
- Provide medication therapy management (MTM) for chronic conditions.
- Communicate with providers' offices to verify and clarify prescriptions.
- Use Asembia to document outreaches and conversations with our patients on HIV and hepatitis medications.
- Advised patients regarding proper use of new medications and OTC products.
- Prepare prescription transfers to other pharmacies.
- Interpret and process medication orders under supervision of pharmacist.
Pharmacy Technician
Walgreens Specialty Pharmacy
07.2022 - 09.2024
- Dispensed, refilled, and managed medications for HIV/hepatitis patients.
- Assisted the pharmacist with the dispensing of medication and billing insurance companies.
- Accepted new prescriptions from patients, and receive refill requests from patients.
- Collected patient information, and manage patient profiles.
- Entered patient, prescriber, and medication information into the database system.
- Prepared unit dose and compounded medications.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Medical Assistant Intern/Co-op
Hawthorne Medical Associates
01.2019 - 01.2020
- Assisted in administrative work
- Managed phone lines
- Aided in documenting patient medical histories
- Conducted initial patient assessments
- Measured vital signs
- Blood pressure, temperature, pulse rate, pulse oximetry, respirations
- Performed glucose tests and EKGs
Education
PharmD -
MCPHS University
Worcester, MA05-2027
Bachelor of Science - Biology Major
University of Massachusetts Dartmouth
North Dartmouth, MA05-2024
Skills
- Insurance billing procedures
- Communication
- Time management
- Adaptability
- Problem solving
- Team Leadership
- Patient counseling
- Prescription processing
- Clinical documentation
- Pharmacy operations
- Attention to detail
- Drug safety
- Pharmaceutical calculations
- Pharmacy law compliance
- Immunization administration
Affiliations
- Industry Pharmacists Organization (IPhO), 10/24, Present
- American Society for Clinical Pathology (ASCP), 10/24, Present
- American Pharmacists Association (APhA), 08/24, Present
- Massachusetts Pharmacists Association (MPhA), 01/24, Present
Certification
- Immunization Certification, APhA and MCPHS University, 01/25
- Massachusetts Pharmacy Intern License, 01/24, Present
- Pharmacy Technician Certification (ExCPT), 01/24, Present
Languages
Vietnamese
Elementary
Timeline
Pharmacy Intern
Walgreens Specialty Pharmacy
09.2024 - Current
Pharmacy Technician
Walgreens Specialty Pharmacy
07.2022 - 09.2024
Medical Assistant Intern/Co-op
Hawthorne Medical Associates
01.2019 - 01.2020
PharmD -
MCPHS University
Bachelor of Science - Biology Major
University of Massachusetts Dartmouth
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