Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Spencer Jones

Jamaica,NY

Summary

Patient-oriented Pharmacy Technician with extensive experience identifying, preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Volunteer

VA Hospital St. Albans
04.2024 - Current
  • Organization of inpatient and outpatient medications
  • Delivery of inpatient medications through different hospital wings
  • Assist with outpatient prescription preparation
  • Aid with med-cart preparation
  • Participate in full prescription preparation cycle, including tablet splitting, labelling, repackaging, dosage calculations, and interpretation of sig codes

Intern

United States Food And Drug Administration
09.2023 - 12.2023
  • Composting food and animal feed commodities including high moisture, low moisture, and fat products
  • QuEChERS extraction and cleanup of food/animal feed commodities including high and low moisture, and fat products
  • Preparing vials for extracting samples and familiarization of running samples and daily QA on GC-MSD, GC QQQ, and LC-MS/MS. Evaluating data from mass spectrometry instruments
  • Assisted in preparation of food samples in order to conduct testing of acid herbicides and pesticides
  • Aided in the placement of old and new inventory supplies within the instrument laboratory
  • Developed an understanding of different compounds and reagents that would be used within a typical laboratory setting

Pharmacy Technician

CVS Pharmacy
07.2022 - 09.2023
  • Handle patient requests for refills or new prescriptions, processing them through insurance or discount cards and promptly filling medications, while ensuring efficiency and accuracy through whole process
  • Skillfully determine prescription pricing based on insurance coverage or discount cards, providing cost information to patients
  • Responsibly manage pharmacy inventory by organizing medications in appropriate locations (tablets, capsules, injections, etc.)
  • Precisely package and label pill and prescription bottles, contributing to the processing of over 1,000 prescriptions daily
  • Provide support for administrative tasks, including answering phone calls, restocking inventory shelves, and cleaning pharmacy equipment

Customer Service Associate

Walgreens Pharmacy
04.2021 - 10.2022
  • Handled a high volume of diverse customer inquiries, demonstrating strong problem-solving abilities and a commitment to ensuring customer satisfaction with every interaction
  • Utilized product knowledge and familiarity with store layout to offer guidance and recommendations to customers, enhancing their shopping experience and promoting sales
  • Actively participated in ongoing training and development programs, staying up-to-date with Walgreens' policies, products, and procedures to deliver accurate and up-to-date information to customers
  • Received positive feedback from customers and colleagues for outstanding service, demonstrating a dedication to going above and beyond in meeting customer needs

Education

Bachelor of Science - Pharmaceutical Sciences

York College of The City University of New York
Jamaica, NY
01.2024

Skills

  • Patient confidentiality
  • Insurance billing procedures
  • Medication Dispensing
  • Pharmaceutical Calculations
  • Prescription Filling
  • Supporting pharmacy operations
  • Regulatory Compliance
  • FDA compliance
  • Drug Inventory Management
  • Problem-solving skills
  • Computer Technical and Software Program (Spreadsheets, Database, Diagnostics, etc)

Certification

  • PTCB (Pharmacy Technician Certification Board) Certification
  • CPhT (Certified Pharmacy Technician) Certification
  • Certificate of Appreciation - VA Hospital

Timeline

Pharmacy Technician Volunteer

VA Hospital St. Albans
04.2024 - Current

Intern

United States Food And Drug Administration
09.2023 - 12.2023

Pharmacy Technician

CVS Pharmacy
07.2022 - 09.2023

Customer Service Associate

Walgreens Pharmacy
04.2021 - 10.2022

Bachelor of Science - Pharmaceutical Sciences

York College of The City University of New York

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Spencer Jones