Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Pharmacy Technician Volunteer
Prime Health Pharmacy
Fraser, MI
10.2023 - Current
Efficiently processed 80 to 100 refill requests by verifying patient information, double-checking prescriptions, and communicating with healthcare providers as needed.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Managed patient privacy effectively by following HIPAA regulations while processing sensitive information related to medical histories or prescriptions details.
Demonstrated proficiency in operating various pharmacy equipment such as pill counters, label printers, and compounding tools during daily tasks.
Reduced medication errors by meticulously checking prescription labels for accuracy.
Ensured timely delivery of medications by coordinating with other pharmacy staff members and prioritizing urgent orders.
Pharmacy Technician
Rite Aid
Sterling Heights, Michigan
09.2021 - 07.2024
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Collected payments through phone and set up delivery dates for patients.
Assisted customers with free drive thru COVID-19 testing.
Counted, measured and compounded medications following standard procedures.
Assisted pharmacists in maintaining inventory and ensuring proper storage of medications for optimal safety and efficacy.
Managed opening and closing duties for pharmacy.
Student Researcher
Wayne State Biomedical Career Advancement Program
Detroit, MI
06.2019 - 08.2019
Performed research on nanoparticles for cancer therapy to increase knowledge and to provide valuable contributions.
Developed critical thinking skills through continuous problem-solving activities related to hypothesis testing or experiment design challenges faced during research projects.
Presented our understanding of research to other students.
Education
High School Diploma -
Cass Technical High School
Detroit, Michigan
09.2016 - 06.2020
Bachelor of Science - Biological Sciences
University of Michigan
Dearborn, Michigan
05.2020 - Current
Skills
Prescription interpretation
Medication dispensing
Compounding techniques
Pharmaceutical calculations
Medical insurance claims processing
Patient confidentiality
Team collaboration
Multitasking
Reliability
Certified pharmacy technician
Awards
Top 10% GPA in Cass Technicial High School.
Certification of completion in Doctors of Tomorrow program.
Certification of completion in 2019 BCAP internship.
Certification of completion from Rite Aid - Pharmacy Technician University.
Accomplishments
Processed and filled over 250 prescriptions per day.
Increased customer retention by delivering top-notch customer service from prescription drop-off to pick-up.
Certification
Certified Pharmacy Technician, Rite Aid
Timeline
Pharmacy Technician Volunteer
Prime Health Pharmacy
10.2023 - Current
Certified Pharmacy Technician, Rite Aid
01-2023
Pharmacy Technician
Rite Aid
09.2021 - 07.2024
Bachelor of Science - Biological Sciences
University of Michigan
05.2020 - Current
Student Researcher
Wayne State Biomedical Career Advancement Program
06.2019 - 08.2019
High School Diploma -
Cass Technical High School
09.2016 - 06.2020
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