Janella Emanuel

Currently have more than 300 hours of clinical experience in general, gynecologic, orthopedic, neurological, ENT surgery, and laparoscopic surgical procedures. Have the ability to accurately perform tasks under pressure and with as a integral component of the surgical team. Well-versed in sterile technique and ability to provide optimal patient care in the operating room environment.

Processed payments using cash and credit cards, maintaining accurate records of transactions. Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members. Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy. Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence. Created, maintained and updated filing systems for paper and electronic documents. Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages. Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.