Cristina Lugo

• Ensured accurate patient identification and procedure verification by adhering to strict protocols, reducing potential for errors.
• Enhanced patient recovery rates through diligent post-operative care and monitoring, identifying any signs of complications early.
• Reduced risk of post-operative infections, adhering closely to aseptic techniques throughout surgeries.
• Streamlined workflow in the operating room by accurately documenting procedures, supply usage, and pertinent patient information.
• Maintained accurate surgical inventory, ensuring all necessary equipment was available and functional for each procedure.
• Improved teamwork among the surgical team by communicating effectively and anticipating the needs of other members.
• Played key role in maintaining sterile environment, significantly reducing incidence of surgical site infections.
• Increased patient safety by thoroughly inspecting surgical tools for proper function and sterilization.
• Ensured sterility in operating room by meticulously preparing and organizing surgical instruments, contributing to safe surgical environment.
• Supported successful surgeries through proficient handling of surgical instruments, supplies, and equipment during operations.
• Sterilized instruments and equipment for specific procedures and arranged for surgeons.
• Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Built rapport with patients and families, providing emotional support during difficult times.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Communicated regularly with clients' families to provide updates on health and wellbeing.

Met incoming customers and provided immediate assistance.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Displayed absolute discretion at handling confidential information.
• Maintained appropriate filing of personal and professional documentation.
• Strengthened client relationships through timely follow-ups and proactive problemsolving.
• Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
• Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
• Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
• Answered high volume of phone calls and email inquiries.
• Filed paperwork and organized computer-based information.
• Updated and maintained confidential databases and records.
• Enhanced efficiency in daily operations by organizing and maintaining office filing systems.