YANCY RODRIGUEZ
Lynn,Ma
Summary
Security Officer with proven expertise in ensuring safety across campus grounds and facilities. Skilled in roving and entrance control, effectively managing access points. Demonstrates composure in high-pressure situations and adeptness in handling challenging interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Institution Security Officer
North Shore Community College
LYNN, MA
11.2023 - Current
- Facilitated crowd control during large events to ensure safety and order.
- Prepared detailed reports on daily activities, incidents, and maintenance issues.
- Conducted routine security patrols across facility grounds and perimeter areas.
- Monitored radio frequencies for effective communication between field personnel and dispatch.
- Maintained logs of incoming calls and assigned tasks for accurate record-keeping.
- Participated in training sessions to stay updated on security trends and best practices.
- Investigated suspicious persons or vehicles on premises, contacting authorities when necessary.
Account Manager
Allied Universal Security Services
Cambridge, MA
12.2022 - 07.2023
- Served as main contact for client concerns and daily security operations.
- Developed and implemented security Standard Operating Procedures to align with site standards.
- Maintained accurate records of inventory and account notes, documenting contract updates and renewals.
- Conducted weekly audits of badging and access control processes.
- Collaborated with Facilities Management and the Global Security Operations Center to deliver client solutions.
- Communicated progress of monthly and quarterly initiatives to stakeholders.
- Hosted and led monthly meetings with clients, documenting key discussions in meeting minutes.
Security Shift Supervisor
Allied Universal Security Services
Winthrop, MA
02.2021 - 12.2022
- Developed and implemented preventative measures against accidents, thefts, and other risks.
- Monitored facility using CCTV while performing dispatch duties to ensure safety.
- Provided leadership to security team and contributed to on-call responsibilities.
- Supervised property entrances and exits to maintain security protocols.
- Assigned daily tasks and responsibilities to employees and completed activity logs.
- Planned weekly employee schedules to optimize coverage and efficiency.
- Recorded data for incident reports and maintained accurate files.
Security Officer
Allied Universal Security Services
Chelsea, MA
02.2019 - 02.2021
- Enforced company rules, policies, and regulations through adherence to security procedures.
- Monitored premises and documented activities in daily officer reports.
- Secured personnel and property by conducting building inspections and patrolling grounds.
- Verified photo IDs and confirmation emails for guest access to property.
- Reviewed surveillance footage and live feeds to identify trespassers and criminal activity.
- Inspected parking areas to confirm permits, issuing tickets or towing unauthorized vehicles.
Education
High School Diploma -
Lynn Classical High School
Lynn, MA05.2014
Associate of Science - Criminal Justice
North Shore Community College
Lynn, MASkills
- Microsoft systems expertise
- Compliance knowledge
- Bilingual communication (Spanish)
- CCTV systems experience
- Performance evaluation skills
- Customer rapport
Certification
CPR/ED
Timeline
Institution Security Officer
North Shore Community College
11.2023 - Current
Account Manager
Allied Universal Security Services
12.2022 - 07.2023
Security Shift Supervisor
Allied Universal Security Services
02.2021 - 12.2022
Security Officer
Allied Universal Security Services
02.2019 - 02.2021
High School Diploma -
Lynn Classical High School
Associate of Science - Criminal Justice
North Shore Community College
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