Summary
Overview
Work History
Education
Skills
Language
Timeline
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Janelle Carnegie

Brooklyn,New York

Summary

Results-driven professional with a strong commitment to problem-solving and strategic task prioritization, contributing to team success. Demonstrates proven dedication to customer service excellence, time management, and trend analysis, ensuring proactive responses to evolving needs. Skilled in troubleshooting and developing innovative solutions that enhance operational efficiency. Exceptional verbal and written communication abilities foster positive relationships and consistently exceed performance goals.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Old Navy
Brooklyn, New York
04.2024 - Current
  • Utilized POS system to process cash, credit card, and mobile pay transactions.
  • Addressed, researched, and resolved customer issues.
  • Suggested additional products and services to increase sales.
  • Maintained strong working relationships inside and outside organization.
  • Answered customer questions about return and exchange policies.
  • Demonstrated strong knowledge of products and promotions to increase sales revenue.
  • Worked closely with management to achieve monthly sales goals.
  • Handled returns and exchanges with positive attitude.
  • Managed inventory and restocked shelves.
  • Processed cash and card transactions accurately and efficiently.
  • Maintained clean and organized sales floor to improve store appearance.
  • Utilized POS system for processing transactions, returns, and exchanges.

Night Shift Worker

Ingersoll Community Center
Brooklyn, New York
07.2023 - 09.2023
  • Documented night shift work through activity logs and incident reports.
  • Monitored security systems and reported any suspicious activities.
  • Assisted customers with inquiries and complaints during overnight hours.
  • Set up, calibrated, and adjusted production equipment to desired speed and material flow.

Education

Bachelor of Science (B.S.) - Nursing

State University of New York at Plattsburgh
Plattsburgh, NY
05.2028

Diploma - undefined

Benjamin Banneker Academy
Brooklyn, NY
06.2024

Skills

  • Team reorganization strategy
  • Inventory management audits
  • Flexible schedule
  • Sales transaction processing skills
  • Stock replenishment
  • Communication
  • Collaborative teamwork
  • Social media management
  • Interpersonal skills
  • Customer Service

Language

English
Native

Timeline

Retail Sales Associate

Old Navy
04.2024 - Current

Night Shift Worker

Ingersoll Community Center
07.2023 - 09.2023

Diploma - undefined

Benjamin Banneker Academy

Bachelor of Science (B.S.) - Nursing

State University of New York at Plattsburgh