Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherita Mann

Memphis,TN

Summary

Dynamic professional with extensive experience in customer service and promotional campaign management, particularly at Walmart. Achievements include significant improvements in customer satisfaction through effective department reorganization and conflict resolution. Demonstrated expertise in operational success and delivering exceptional service, with a strong focus on enhancing customer retention via strategic display organization and complaint resolution.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Walmart
Memphis, TN
01.2017 - 12.2025
  • Organized displays to attract customers and promote sales.
  • Stocked shelves with merchandise according to company standards.
  • Demonstrated knowledge of store products and services.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Driver

PTI Transportation
Memphis, TN
05.2015 - 01.2025
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Kept accurate records of deliveries and customer signatures.
  • Enhanced customer satisfaction by providing courteous and professional service.

Education

GED -

Messick
Memphis, TN
06-2008

Skills

  • Department Reorganization
  • Customer Complaint Resolution
  • Promotional Campaign Management
  • Conflict Resolution
  • Customer Service
  • Gift Card Oversight

Timeline

Retail Sales Associate

Walmart
01.2017 - 12.2025

Driver

PTI Transportation
05.2015 - 01.2025

GED -

Messick

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Sherita Mann