Janelle Carrasco
San Diego,CA
Summary
Proven Cryotherapy Technician and Restaurant Server, I excel in delivering exceptional customer service and maintaining high work standards, as demonstrated at San Diego Cryotherapy and in my restaurant positions. Skilled in equipment safety and POS system operation, I've significantly enhanced client satisfaction and streamlined operations, showcasing a strong work ethic. I am a passionate job seeker, ready to help a team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cryotherapy Technician
San Diego Cryotherapy
San Diego, CA
08.2021 - 05.2024
- Enhanced client satisfaction by delivering personalized cryotherapy treatments tailored to individual needs.
- Optimized treatment outcomes by meticulously following established protocols and safety guidelines.
- Boosted clientele retention through excellent communication and superior customer service skills.
- Streamlined daily operations by efficiently managing appointment scheduling and equipment maintenance tasks.
Restaurant Server
Ketch Grill & Taps
San Diego, CA
07.2018 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Server
Konnichiwa Sushi & Bar
La Mesa, CA
06.2016 - 06.2018
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Lead Hostess & Food & Beverage Assistant
La Valencia Hotel
La Jolla, CA
01.2014 - 05.2016
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in inventory management and ordering of supplies, ensuring adequate stock levels for seamless restaurant operations.
Education
No Degree - General Studies
San Diego Mesa College
San Diego, CAHigh School Diploma -
Grossmont High School
La Mesa, CASkills
- Cryotherapy Expertise
- Equipment safety
- Exceptional customer service
- Appointment Scheduling
- Organization
- Alcohol Service
- Bar terminology
- Strong Work Ethic
- Order Taking
- Cleanliness
- POS System Operation
- Detail Oriented
- Menu Memorization
Certification
- Certified [Cryotherapy Technician], [San Diego Cryotherapy - [3 Years]
Cryotherapy Training Certificate
Certified Cryotherapy Technician providing treatments such as Whole Body Cryotherapy, Localized, Cryofacials and Cryo T-Shock.
Timeline
Cryotherapy Technician
San Diego Cryotherapy
08.2021 - 05.2024
Restaurant Server
Ketch Grill & Taps
07.2018 - 05.2024
Restaurant Server
Konnichiwa Sushi & Bar
06.2016 - 06.2018
Lead Hostess & Food & Beverage Assistant
La Valencia Hotel
01.2014 - 05.2016
No Degree - General Studies
San Diego Mesa College
High School Diploma -
Grossmont High School