Janelle Cervantes
Menifee,CA
Summary
Dedicated food service professional with a proven ability to prepare meals efficiently while maintaining high-quality standards. Demonstrates exceptional communication skills, effectively resolving issues for both employees and customers. Committed to continuous learning and tackling new challenges in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Shift Leader
Pieology
Menifee, CA
09.2022 - 10.2024
- Managed a team of employees and maintained excellent customer service standards.
- Trained new employees on company policies and procedures.
- Resolved customer complaints and issues in a professional manner.
- Ensured compliance with health and safety regulations.
- Handled cash transactions and reconciled the cash register at the end of the shift.
- Handled cash transactions, and ensured accuracy in financial reporting.
- Prepared and cooked various types of food in a fast-paced restaurant environment.
Student Worker
Best Buy
Menifee, CA
03.2022 - 06.2022
- Internship program through my high school to gain work experience.
- Did in-store pickup orders, as well as package online orders, and prepared orders to be shipped out.
- Restocked items in the store to make sure items were available for customers.
- Maintained a clean and organized work environment.
Education
Associate of Arts - Studio Arts
Mt. San Jacinto College
San Jacinto, CASkills
- Staff training and development
- Shift paperwork completion
- Problem-solving
- Teamwork
- Customer service
- Attention to detail
- Time management
- Communication
Timeline
Shift Leader
Pieology
09.2022 - 10.2024
Student Worker
Best Buy
03.2022 - 06.2022
Associate of Arts - Studio Arts
Mt. San Jacinto College
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