Janelle Crisp
Hartsel,CO
Summary
Results-driven IT Consultant with over 20 years of experience in project management and Agile methodologies. Proven track record in streamlining workflows and enhancing operational efficiency through data analytics and effective problem-solving.
Overview
27
27
years of professional experience
1
1
Certification
Work History
It Consultant
Oracle
Denver, CO
02.2005 - 03.2026
- Led cross-functional teams to implement IT solutions, enhancing operational efficiency.
- Developed and executed strategic IT plans for 10+ projects which aligned with business objectives.
- Streamlined system integrations, improving data accuracy and accessibility across platforms.
- Managed client relationships, delivering tailored technology recommendations to optimize performance.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Developed detailed project scopes outlining objectives timelines deliverables resources needed successfully complete initiatives within set parameters.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Developed clear specifications for project plans using customer requirements.
- Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
- Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
- Transformed IT service delivery, adopting agile methodologies to increase responsiveness and accelerate project completion rates.
- Promoted culture of continuous improvement, encouraging exploration of emerging technologies to drive competitive advantage.
- Enhanced collaboration across teams by implementing modern communication and project management tools.
- Streamlined IT project delivery timelines, coordinating closely with cross-functional teams to ensure timely execution.
- Coordinated secure system access of users to various department systems and platforms.
Administrative Assistant
Grubb & Ellis
Denver, CO
02.1999 - 01.2005
- Coordinated scheduling and managed calendars for executives, ensuring efficient time management.
- Prepared meeting agendas and took detailed minutes, facilitating clear communication among team members.
- Assisted in the preparation of reports and presentations, contributing to informed decision-making processes.
- Trained new administrative staff on company policies and procedures, fostering a knowledgeable workforce.
- Collaborated with cross-functional teams to support project execution, ensuring alignment with strategic goals.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
Education
Bachelor of Science - Criminal Justice
Southern California University
Santa Ana, CASkills
- Business requirements analysis
- Project coordination
- IT change implementation
- Agile project management
- Data analysis
- End-to-end project management
- Project management
- Leading project teams
- Strategic project planning
- Agile methodology
- Effective relationship management
- Data analysis
Accomplishments
- Collaborated with team of up to 10 in the development of multiple projects including development of new reporting solutions for Oracle Project Management and Human Resources
Certification
- AI Foundations Training - 2026
- AI for ERP Training 2026
Timeline
It Consultant
Oracle
02.2005 - 03.2026
Administrative Assistant
Grubb & Ellis
02.1999 - 01.2005
Bachelor of Science - Criminal Justice
Southern California University
Several Oracle Rock Star Awards for top achievers
I was awarded several Oracle company reconitions for excelling in project management to bring several reporting projects to completion in a very short timeframe. These including reporting for Fusion Lease Accounting and Human Resource move to Cloud Data Platform