Janelle de Leon
Irvine,CA
Summary
Highly organized Executive Assistant with 5+ years experience in providing support to global executives managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills with proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
10
10
years of professional experience
Work History
Executive Assistant to the CEO
Aero
Los Angeles, CA
06.2021 - 05.2024
- Responsible for effectively managing the CEO's schedule and facilitating communication with the Board of Directors to support a global executive team.
- Facilitated seamless booking of CEO and senior management travel accommodations, while overseeing timely submission of expense reports.
- Successfully managed multiple projects across different departments including marketing events, charter flights, and service and development training for inflight and ground operations teams.
- Planned and organized leadership off-sites, team-building events, and catered meals.
- Implemented efficient systems and processes to streamline office management for multiple sites.
Executive Assistant to the CEO & Administrative Coordinator
Skyryse
El Segundo, CA
10.2019 - 06.2021
- Optimized efficiency in coordinating the CEO's complex calendar and travel arrangements.
- Organized and managed quarterly meetings for both clients and the Board of Directors.
- Executed seamless coordination of recruitment activities, overseeing interview schedules and organizing candidate travel logistics.
- Effectively oversaw the organization of new employee orientation, workplace tours for multiple locations, and promotional gifts.
- Managed procurement of office meals, supplies, and engineering team needs.
- Responsible for fostering strong relationships with vendors, coordinating successful company events, and overseeing team gifting initiatives.
- Ensured that company survey submissions contributed to high employee morale.
Skyport Operations Supervisor
Skyryse
Hawthorne, CA
06.2019 - 10.2019
- Led a team of professionals in managing Ground Operations at 6 FBOs, along with helipads and two ad-hoc FBOs across Los Angeles and Orange County.
- Delivered comprehensive training across various functions to enhance customer service experience.
- Collaborated with General Manager and Operations Manager to successfully implement a 1000-flight trial for summer service, achieving an impressive eNPS score of +90.
Flight Operations Specialist
Skyryse
Hawthorne, CA
01.2019 - 06.2019
- Created Ground Operations Training Manual to successfully deliver a 'First Class End-to-End Service'.
- Conducted training classes to deliver premium helicopter rides.
- Supervised flight operations to guarantee compliance with safety measures and security regulations, as well as on time departures.
Inflight Service Manager: Flight Attendant
United Airlines
03.2017 - 10.2018
- In charge of overseeing the inflight team for international and domestic flights.
- Effectively managed crew rest times and provided support for multiple cabin sections during long duration flights.
- Ensured the safety and security of all crew, passengers, and aircraft.
- Proven ability to effectively manage service delivery for various cabins and emergency systems across a fleet of 13 type aircrafts, encompassing both Boeing and Airbus models.
Stewardess, Premium Cabin
Emirates Airline
Dubai, UAE
12.2013 - 03.2017
- Delivered world-class exceptional service for a leading global airline.
- Managed galley, bar, and lounge operations for short, long-range, and ultra-long-range flights varying from 45 minutes upto 16 hour flights.
- Equipped with comprehensive understanding and training of service protocols, emergency systems, and disaster response procedures for various aircraft models such as Boeing 777-200, Boeing 777-300, and Airbus A380-800.
- Achieved recognition and received the prestigious Nujoum Award for excellence in delivering medical care.
Education
CERTIFIED SAFETY & DISASTER MANAGEMENT - Active Emergency Responder
Kenyon Emergency International
Spring, TX01-2024
CERTIFIED SAFETY & DISASTER MANAGEMENT - Safety & Disaster Management
Emirates Aviation College
Dubai, UAE01-2013
LICENSED NURSE: VN279528 - LVN
Concorde Career College
Garden Grove, CA01-2013
CERTIFIED EMERGENCY MEDICAL TECHNICIAN - EMT
North Orange County ROP
Anaheim, CA01-2010
CERTIFIED NURSING ASSISTANT - Nursing
North Orange County ROP
Anaheim, CA01-2009
Skills
- C-suite executive support
- Fine attention to detail
- Calendar management
- Cost reduction & budgeting
- Liaison with Board of Directors
- Expense reporting
- Cross-functional collaboration
- Event planning
- Office management
- Recruitment coordination
- Vendor relations
- Training and service delivery
- Google Suite & MS Office
- International and domestic travel
- Data confidentiality
- Interpersonal relations
- Organizational skills
- Adaptable and flexible
Timeline
Executive Assistant to the CEO
Aero
06.2021 - 05.2024
Executive Assistant to the CEO & Administrative Coordinator
Skyryse
10.2019 - 06.2021
Skyport Operations Supervisor
Skyryse
06.2019 - 10.2019
Flight Operations Specialist
Skyryse
01.2019 - 06.2019
Inflight Service Manager: Flight Attendant
United Airlines
03.2017 - 10.2018
Stewardess, Premium Cabin
Emirates Airline
12.2013 - 03.2017
CERTIFIED SAFETY & DISASTER MANAGEMENT - Active Emergency Responder
Kenyon Emergency International
CERTIFIED SAFETY & DISASTER MANAGEMENT - Safety & Disaster Management
Emirates Aviation College
LICENSED NURSE: VN279528 - LVN
Concorde Career College
CERTIFIED EMERGENCY MEDICAL TECHNICIAN - EMT
North Orange County ROP
CERTIFIED NURSING ASSISTANT - Nursing
North Orange County ROP
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