JaNelle Durham
Mastic Beach
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Extremely focused on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable, reliable, and ready to excel in fast-paced environments. Experienced in event planning and first aid, ensuring safety and satisfaction in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Barista
Tandys
Manorville, NY
01.2024 - Current
- Prepared and served high-quality beverages and food to customers following standardized recipes.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Handled cash transactions accurately
- Trained new staff on preparation techniques and customer service protocols.
Event Assistant
Holiday Productions
Shirley, NY
01.2022 - Current
- Trained and mentored junior staff on event protocols and customer service standards.
- Managed on-site operations during events, troubleshooting issues to ensure success.
- Analyzed post-event feedback to make enhancements in future event planning strategies.
- Managed event set-up and tear-down
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
Lifeguard
Splish Splash
Riverhead, NY
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
William Floyd HS
Mastic Beach, NYSUNY, Farmingdale
Farmingdale, NY05.2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Exceptional customer service
- Food and beverage experience
- First aid training
- Event planning
- Strong work ethic
- Punctual and dependable
- Water rescue techniques
Timeline
Barista
Tandys
01.2024 - Current
Lifeguard
Splish Splash
05.2023 - 09.2023
Event Assistant
Holiday Productions
01.2022 - Current
High School Diploma -
William Floyd HS
SUNY, Farmingdale