Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janelle Gibbons

Nashua ,NH

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

15
15
years of professional experience

Work History

Server/ Bartender

Texas Roadhouse Restaurant
Nashua, NH
02.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/bartender

Longhorn Steakhouse
Amhurst , NH
02.2010 - 04.2020
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

Child Development

Middlesex Community College - Bedford
Bedford, MA
09.2001

Skills

  • High-Volume Dining
  • Ability to Lift 30 Pounds
  • Warm and Friendly
  • High-Energy and Stamina
  • Team Player
  • Food and Beverage Service

Timeline

Server/ Bartender

Texas Roadhouse Restaurant
02.2020 - Current

Server/bartender

Longhorn Steakhouse
02.2010 - 04.2020

Child Development

Middlesex Community College - Bedford
Janelle Gibbons