cathy smith
Stockton,MO
Summary
To secure a position serving in the medical billing or EMS industry so I can expand my personal growth and knowledge.
Experienced with medical billing and claims processing, ensuring accurate and timely submissions. Utilizes billing software to maintain precise patient records and manage accounts receivable. Knowledge of industry regulations, aiding in efficient and compliant billing practices.
Overview
23
23
years of professional experience
Work History
Medical Biller and Coder
AIM EMS Billing Systems
Slippery Rock, PA
05.2025 - Current
- Processed medical claims using advanced billing software to ensure timely reimbursements.
- Reviewed patient records for accuracy and compliance with healthcare regulations.
- Collaborated with healthcare providers to resolve billing discrepancies and improve claims acceptance rates.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Verified signatures and checked medical charts for accuracy and completion.
- Verified accuracy of patient information in medical records.
- Processed Medicare reconciliation.
- Verified electronic transmission of claims to clearinghouse and correction of any errors
Certified Ambulance Biller
Community LifeTeam EMS
Harrisburg, PA
07.2022 - 03.2025
- Pre-verified patient demographics for Emergency and Non-Emergency transport
- Analyzed each patient care report to apply the appropriate ICD10 code based off coding guidelines for reimbursement
- Billed claims to insurance companies using AIM Software and verified insurance through Availity, Navinet, and various individual insurance company sites to ensure timely reimbursement.
- Researched Explanation of Benefits to identify denials and resolved issues by resubmitting claims for reimbursement, including submitting appeals and investigating through relevant websites.
- Handled incoming patient inquiries regarding invoices, providing clear assistance and guidance to address their questions and concerns.
Medical Billing Company
KeyMed Partners, Inc
07.2018 - 07.2022
- Insurance verification thru multiple websites prior to claims to be processed
- Answering telephone calls from patients regarding their bills
Sales Associates
The Children’s Place
Camp Hill, PA
06.2014 - 07.2018
- Processing of daily product shipments
- Assisting the needs of customers
- Resolving customer inquiries in a timely manner
- Providing quality service for both customers and employer
Charge Entry Specialist
NHS Human Services
Harrisburg, PA
12.2012 - 05.2013
- Entered claims into the company’s system
- Handled claims denials
- Balanced reports to support the proper payroll of certain facilities
Mail Clerk
Kelly Services at DST Health Solutions
Harrisburg, PA
01.2009 - 12.2009
- Sorted and filed healthcare claims
- Sorted and distributed mail
Data Entry Specialist
Kelly Services at DST Health Solutions
Harrisburg, PA
11.2008 - 12.2008
- Responsible for proper coding of healthcare claims
- Processed healthcare applications
- Made necessary changes to enrollment applications
Sales Associate
Limited Too
Harrisburg, PA
07.2003 - 01.2008
- Assisted managers with the inventory process
- Responsible for the handling of company profits
- Accountable for the cash register before and after closing of the store
- Set up and reassembled the store floor plan
- Resolved customer inquiries in a timely manner
- Assisted the needs of customers
- Provided quality service for both customers and employer
Education
High School Graduate -
Middletown Area High School
Middletown, PA06-2005
Certified Ambulance Coder (CAC) -
National Ambulance Association
Skills
- Proficient in several computer programs including AIM Ambulance Billing EMS Software, ESO, Microsoft programs, EPIC, Citrix, Avatar, MHS and Imax
- Able to work well independently
- Able to type quickly and efficiently and solve problems
- Billing
- Data entry proficiency
- Regulatory compliance
- Medical coding
- Developed valuable organizational skills
- Able to communicate well with clients
- Invoice processing
Timeline
Medical Biller and Coder
AIM EMS Billing Systems
05.2025 - Current
Certified Ambulance Biller
Community LifeTeam EMS
07.2022 - 03.2025
Medical Billing Company
KeyMed Partners, Inc
07.2018 - 07.2022
Sales Associates
The Children’s Place
06.2014 - 07.2018
Charge Entry Specialist
NHS Human Services
12.2012 - 05.2013
Mail Clerk
Kelly Services at DST Health Solutions
01.2009 - 12.2009
Data Entry Specialist
Kelly Services at DST Health Solutions
11.2008 - 12.2008
Sales Associate
Limited Too
07.2003 - 01.2008
High School Graduate -
Middletown Area High School
Certified Ambulance Coder (CAC) -
National Ambulance Association