Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Janelle Grant

Brooklyn,NY

Summary

Adept Medical Coordinator with a proven track record at Daybreak Independent Services, enhancing patient care coordination and maintaining strict HIPAA compliance. Demonstrated ability to improve clinical documentation processes and foster teamwork, achieving a significant increase in patient satisfaction. Skilled in crisis management and patient advocacy, ensuring optimal care and efficiency. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.

Overview

9
9
years of professional experience

Work History

Medical Coordinator

Daybreak Independent Services
Queens, NY
06.2021 - 04.2024
  • Communicated with patients with compassion while keeping medical information private.
  • Managed inventory of medical supplies and equipment.
  • Conducted routine check-ups with patients, monitored vital signs and administered medications as prescribed by physicians.
  • Managed incoming calls from patients regarding their medical needs or concerns.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Reviewed lab test results for accuracy prior to entering them into the electronic health record system.
  • Performed administrative tasks such as scheduling meetings, preparing reports, coordinating events.

Medical Coordinator

United Cerebral Palsy of New York City
Queens, NY
01.2019 - 06.2021
  • Communicated with patients with compassion while keeping medical information private.
  • Managed inventory of medical supplies and equipment.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Conducted routine check-ups with patients, monitored vital signs and administered medications as prescribed by physicians.
  • Managed incoming calls from patients regarding their medical needs or concerns.
  • Maintained records management system to process personnel information and produce reports.
  • Provided guidance on preventive health measures to promote healthy lifestyles in patients.
  • Provided support services such as transportation arrangements or equipment rentals when needed.

Direct Care Counselor

Pride Health Care Agency
New York, NY
06.2015 - 12.2018
  • Trained staff in best practices related to providing direct care services for individuals with special needs.
  • Encouraged self-advocacy by assisting clients in understanding their rights and responsibilities within the community setting.
  • Organized recreational activities that encouraged social interaction among peers.
  • Helped patients perform daily living tasks.
  • Actively participated in case conferences and other meetings related to client care planning.
  • Collaborated with other professionals to develop individualized treatment plans for clients.

Program Assistant

Good Shepherd School & Daycare
Brooklyn, NY
01.2017 - 12.2017
  • Coordinated logistics for activities and events.
  • Partnered with program management on recommendations, process improvements, and corrective action plans.
  • Coordinated support to facilitate general office operations.
  • Maintained positive working relationship with fellow staff and management.
  • Collaborated with other departments to ensure smooth delivery of services for program participants.
  • Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
  • Provided HR administrative assistance to management team.

Education

Associate of Science - Early Childhood Care And Education

Post University
Waterbury, CT
05-2021

Skills

  • Verbal communication
  • Insurance verification
  • Patient care coordination
  • Maintaining patient records
  • HIPAA compliance
  • Clinical documentation
  • Patient confidentiality
  • Appointment scheduling
  • Patient advocacy
  • Problem-solving abilities
  • Written communication
  • Teamwork
  • Multitasking Abilities
  • Crisis management
  • CPR/AED

Affiliations

  • I enjoying shopping and going on community outings
  • I enjoy reading and relaxing
  • I was rewarded the best Medical Coordinator for 2 years straight

Timeline

Medical Coordinator

Daybreak Independent Services
06.2021 - 04.2024

Medical Coordinator

United Cerebral Palsy of New York City
01.2019 - 06.2021

Program Assistant

Good Shepherd School & Daycare
01.2017 - 12.2017

Direct Care Counselor

Pride Health Care Agency
06.2015 - 12.2018

Associate of Science - Early Childhood Care And Education

Post University

Similar Profiles

CREATE PROFILE
Janelle Grant