Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Huff

Grand Island,NY

Summary

Driven professional with a proven track record in efficient cleaning techniques and exceptional customer service, as demonstrated at Sinatra and Company. Skilled in chemical handling and maintaining high standards of cleanliness, I excel in creating safe and sanitized environments. My strong work ethic and decision-making abilities have significantly enhanced client satisfaction and operational efficiency.

Overview

16
16
years of professional experience

Work History

Cleaning Crew Member

Sinatra and Company
09.2023 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.

Day Care Assistant

Island Kids Child Care Center
04.2022 - 09.2023
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Debt Recovery Specialist

716 Services
05.2008 - 03.2014
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Trained new team members on scripts, company services, and collection strategies.

Education

Diploma -

Kenmore East Senior High School
Tonawanda, NY
07.1999

Skills

  • Efficient Cleaning Techniques
  • Deep cleaning processes
  • Basic maintenance tasks
  • Chemical Handling
  • Flexible scheduling
  • Customer service-focused
  • Customer Service
  • Professional Appearance
  • Strong Work Ethic
  • Decision-Making

Timeline

Cleaning Crew Member

Sinatra and Company
09.2023 - Current

Day Care Assistant

Island Kids Child Care Center
04.2022 - 09.2023

Debt Recovery Specialist

716 Services
05.2008 - 03.2014

Diploma -

Kenmore East Senior High School
Janelle Huff