Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Languages
Interests
Timeline
Receptionist

Janelle Jones

Las Vegas,NV

Summary

Professional individual with a proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.

Overview

10
10
years of professional experience

Work History

Child and Youth Program Assistant

Nellis Air Force Base
12.2022 - Current
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Boosted parent satisfaction through consistent communication regarding their child's progress and achievements.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
  • Prepared, arranged and maintained indoor and outdoor activity areas and materials to accommodate daily schedule.

Assistant Manager

The Detroit Zoo
01.2022 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained and mentored employees to maintain friendly demeanor, provide professional service and uphold company values.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

The Mirage
05.2017 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Verified accuracy and integrity of transactions, identifying counterfeits and fraud to avoid losses.

Shift Supervisor

Old Navy
04.2015 - 05.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

Mixology -

ABC Bartending School
Las Vegas
01-2019

Skills

  • Child supervision
  • Activity planning
  • Behavior management
  • Leadership
  • Cash handling
  • Sales reporting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Work-life balanceFlexible work hoursCareer advancement

Quote

It is never too late to be what you might have been.
George Eliot

Languages

English

Interests

Nature

Baking

Working out

Timeline

Child and Youth Program Assistant

Nellis Air Force Base
12.2022 - Current

Assistant Manager

The Detroit Zoo
01.2022 - 11.2022

Cashier

The Mirage
05.2017 - 09.2021

Shift Supervisor

Old Navy
04.2015 - 05.2017

Mixology -

ABC Bartending School

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Janelle Jones