Janelle Lyles
Summary
Versatile and dynamic, with a proven track record at O&I Transport for enhancing operational efficiency through expert data entry and file management. Excelled in customer service and design, significantly contributing to team success and client satisfaction. Demonstrates exceptional adaptability and a keen eye for detail, ensuring high-quality outcomes in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Safety Clerk
O&I Transport
11.2023 - Current
- Verify fuel mileage reports and receipts.
- Sorted fuel mileage reports / receipts and maintained organized filing process.
- Input fuel mileage report data into Excel spreadsheet.
- Alerting truck drivers when they are behind on paperwork or need corrections.
- Running Motive, ELD, and EFS reports monthly.
- Calculating fuel mileage data in Axon's Transportation Management system monthly.
- D.O.T. log verification.
- D.O.T. log entry in J.J. Keller Fleet Management system.
- Taking phone calls when needed for the Safety Department and assisting drivers.
Custom Framing Manager
Hobby Lobby
08.2016 - 01.2019
- Conceptualized, designed, and constructed creative custom framing sales.
- Shared product knowledge with customers while making personal recommendations on designs to highlight and accentuate artwork.
- On the spot framing needs such as cutting a mat or installing artwork into a premade frame.
- Used “Wizard 4000” software to cut and design specialty mat boards.
- Used “Bienfang VacuPress” for laminating and to provide texturing on prints.
- Performed all stages of frame assembly and mounting including the cutting of glass, acid free backing board, mats, and fillets. As well as laminating, stretching canvas, installing sentimental items in shadow boxes.
- Worked with a variety of hand, power and carpentry tools such as: frame joiners, fillet cutter press, staple guns, point driver guns, hammers, awls, screwdrivers, pliers, clamps, tape measures, rulers, and dust cover trimmers.
- Examining and repairing parts of tools and machines regularly to keep in great working order.
- Ensured compliance with safety regulations in all aspects of custom frame production.
- Managed, maintained, and monitored organization of orders and due dates.
- Maintained inventory levels of materials for the frameshop and art/ hobbies section of the sales floor.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Provided expert consultations for clients, guiding them through the selection process based on their needs and preferences.
- Organized promotional examples to showcase the store's custom framing capabilities and attract new clientele.
- Trained new employees on custom framing techniques, ensuring quality workmanship and consistency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Photo Editing Assistant
Paris Productions Photography
09.2011 - 01.2012
- Uploaded, organized, and edited photographs for business and customer specifications
- Created wedding albums and promotion cards
- Attended to customer inquiries and scheduling appointments
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
Graphic Design Assistant
Southgate Anderson High School
09.2009 - 06.2010
- 2010 Graduation Programs: Entered all graduating student information and class memorabilia (Ex: Name, GPA, class song, colors, motto, etc.)
- 2010 Prom Announcements: Designed, printed, and assembled all prom announcements
- 2010 Class T-Shirts: Created, designed and printed t-shirts for Junior and Senior students
- 2009 Homecoming: Edited homecoming court photos, student names, and student descriptions
- Created and designed high schools R.O.T.C banner
Education
Associate of Applied Science - 3D / 2D Animation
Macomb Community College
Warren, MI2013
High School Diploma -
Southgate Anderson High School
Southgate, MI2010
Skills
- Customer Service
- Computer Skills
- Team Leadership
- Time Management
- Problem Resolution
- Adaptability and Resilience
- Data Entry
- File Management
- Graphic Design
- Color Theory
- Illustration
- Layout Design
Timeline
Safety Clerk
O&I Transport
11.2023 - Current
Custom Framing Manager
Hobby Lobby
08.2016 - 01.2019
Photo Editing Assistant
Paris Productions Photography
09.2011 - 01.2012
Graphic Design Assistant
Southgate Anderson High School
09.2009 - 06.2010
Associate of Applied Science - 3D / 2D Animation
Macomb Community College
High School Diploma -
Southgate Anderson High School