Summary
Overview
Work History
Education
Certification
Skills
Work Availability
References
Timeline
BusinessAnalyst
Janelle Martinez

Janelle Martinez

Montgomery,TX

Summary

Dynamic and results-driven professional with leadership experience as Head Hostess at Walk-Ons Bistro. Proven ability to communicate effectively and manage high-pressure situations while ensuring exceptional customer service. Skilled in utilizing the Toast POS system and fostering a welcoming atmosphere, I excel in motivating teams and enhancing operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Head Hostess

WALK- ONSSPORT BISTREAUX
Conroe
05.2024 - Current
  • As a host, my job is to greet and seat guests while ensuring a smooth dining experience. I manage reservations, coordinate table assignments, and keep an organized waitlist during busy hours. I provide menus, answer customer questions, and communicate with servers to ensure efficient service. I also help maintain a welcoming atmosphere by keeping the entrance area clean and assisting with small tasks like refitting water or organizing seating areas. To succeed in this role, I rely on effective communication, organization, and customer service skills

Cashier

P-6 FARMS
Montgomery
09.2023 - 12.2023
  • Collaborated with team members in various roles, including operating diverse types of cashier registers, and aiding in store and food facility operations at P-6 Farms during the Fall, Spring, and Summer seasons.
  • Seasonal
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.

Boba Barista

BOBA QUEEN TEA & THAI SWEETS
Montgomery
03.2023 - 11.2023
  • A boba shop employee, or boba barista, prepares and serves bubble tea while providing friendly customer service. Their tasks include taking orders, handling payments, brewing tea, cooking tapioca pearls, and customizing drinks. They also maintain cleanliness, restock supplies, and ensure a welcoming atmosphere.
  • The job requires multitasking, attention to detail, and the ability to work efficiently in a fast-paced environment.
  • Greeted customers and answered questions about menu items.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.

Education

Associate of Science - Architectural Engineering

LoneStar College
Montgomery, TX
05-2027

High School Diploma -

Montgomery
Montgomery, TX
05-2025

Certification

  • All A& B Honor RoIl Distinguished Honor Roll 2022, 2023,2024
  • 1" Team All District in Soccer 2024
  • Defensive MVP in Soccer 2024
  • Food Handlers Certification 2024

Skills

  • Communicating
  • Display productive and positive assertiveness
  • Communicate with credibility, confidence, clearly, and concisely
  • Hardworking, good work ethic
  • Participated in varsity soccer for 4 years, working hard on my skills
  • Participated in working independently at Queen Tea, learning the importance of reliability
  • Leadership skills
  • Lead employees at Walk-Ons Bistro, learning the importance of good leadership
  • Captain of the girls' varsity soccer team, learning the importance of skillful decision-making
  • Demonstrate natural leadership ability
  • Excel in training, leading, and motivating people
  • Accept responsibility for decisions and mistakes
  • Take positive action to meet growing responsibilities
  • View a new assignment as an opportunity for growth
  • I devote proper attention to all my responsibilities
  • Computers/technical
  • Toast POS system
  • Microsoft Office (Word, Excel, Outlook)
  • Google Workspace (Docs, Sheets, Drive)
  • Social media familiarity (Instagram, Facebook)
  • Basic Canva design (for menus or announcements)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Type

Part Time

References

  • Olivia, Nance, Manager at Walk-ons Sports Bixstreaux, conroe@walkons.com, (281) 801-7171, Walk-ons Sports Bixstreaux, Manager
  • Carey, Poole, Owner of P-6, carey@p-6farms.com, (936) 597-6062, P-6, Owner
  • Risa, Owner of Boba Queen Tea, gsgrouptx@gmail.com, (936) 966-1565, Boba Queen Tea, Owner

Timeline

Head Hostess

WALK- ONSSPORT BISTREAUX
05.2024 - Current

Cashier

P-6 FARMS
09.2023 - 12.2023

Boba Barista

BOBA QUEEN TEA & THAI SWEETS
03.2023 - 11.2023

Associate of Science - Architectural Engineering

LoneStar College

High School Diploma -

Montgomery

Similar Profiles

CREATE PROFILE