Avery Hedman

• Greeted and seated guests, keeping a welcoming atmosphere.
• Managed reservation system for table turnover and guest flow.
• Continued with my customer service skills on the phone and in person.

• Provided customer service, ensuring a welcoming environment for patrons.
• Trained new baristas on beverage preparation and customer interaction standards.
• Maintained cleanliness and organization of workstations, adhering to health regulations.

Oversaw customer interactions and managed phone communications to elevate service standards. Helped maintain a respectful and organized atmosphere for both customers and team members.