Janelle Maxwell
Houston,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Scripts Rx Pharmacy
Houston, TX
08.2025 - Current
- Managed prescription medication dispensing and ensured accuracy in patients' medication profiles.
- Trained new pharmacy technicians on operational procedures and customer service best practices.
- Implemented inventory management processes to reduce medication discrepancies and improve stock accuracy.
- Assisted in maintaining compliance with state and federal pharmacy regulations through regular audits.
- Streamlined workflow processes to enhance efficiency in prescription processing and minimize wait times.
- Developed training materials for staff, focusing on improving knowledge of pharmaceutical products and services.
- Led initiatives to enhance customer satisfaction and foster positive relationships with healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Inventory Specialist
Amazon
Houston, TX
01.2022 - 07.2025
- Maintain accurate stock counts and ensure proper storage of pharmaceuticals and other products
- Coordinate with team leads to meet daily operational goals in a fast-paced environment
Trainer
Chick-fil-A
Pearland, TX
04.2020 - 10.2021
- Trained new team members in food safety, customer service, and operational procedures
- Provided excellent customer service in a high-volume setting
- Ensured compliance with company policies and health regulations
Education
Associate Studies - Health Sciences
Houston Community College
Houston, TXHigh School Diploma - undefined
Pearland High School
Pearland, TX05.2021
Skills
Achieved comprehensive training as pharmacy technician trainee at Pharmacy Plus in Houston, TX
Mastered pharmacy software systems while maintaining strict HIPAA compliance
Elevated communication and customer service standards to enhance client experiences
Certification
- 05/28/2025- TSBP Pharmacy Technician Trainee Certificate
- 03/05/2026- TSBP & PTCB CPhT Certificate - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Scripts Rx Pharmacy
08.2025 - Current
Inventory Specialist
Amazon
01.2022 - 07.2025
Trainer
Chick-fil-A
04.2020 - 10.2021
Associate Studies - Health Sciences
Houston Community College
High School Diploma - undefined
Pearland High School