Janelle Norse
Ethete,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Operation Manager
Eastern Shoshone Children's Lodge
06.2023 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Developed individualized care plans, aligning services with residents' needs and goals.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
Administrative Assistant
Eastern Shoshone DFS
04.2023 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported caseworkers by promptly providing necessary documents.
- Operated office equipment to scan and copy documents.
- Managed sensitive or confidential files with attention to data security and storage policies.
Caseplan & MDA Coordinator
Eastern Shoshone DFS
03.2023 - 05.2023
- Assisted in preparing reports and working closely with DFS caseworkers.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Bakery Assistant
Hines General Store
12.2022 - 03.2023
- Assisted in daily bakery operations, ensuring product quality and adherence to safety standards.
- Supported preparation of baked goods, following standardized recipes for consistency.
- Maintained cleanliness of workstations and equipment, enhancing operational efficiency.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
Home School Mentor
Connections Academy
09.2021 - 05.2022
- Analyzed student academic records to assess educational goals.
- Provided resources to support students in achieving career goals.
- Monitored student progress to drive successful academic outcomes.
- Helped students develop organizational, time management and study skills.
- Advocated for students to access available resources.
Education
High School Diploma -
Wyoming Indian High School
Ethete, WYSkills
- Critical Thinking
- Attention to Detail
- Computer Skills
- Recordkeeping
- File Organization
- Dependable and Responsible
- Multitasking Abilities
- Interpersonal Communication
Timeline
Operation Manager
Eastern Shoshone Children's Lodge
06.2023 - Current
Administrative Assistant
Eastern Shoshone DFS
04.2023 - 05.2023
Caseplan & MDA Coordinator
Eastern Shoshone DFS
03.2023 - 05.2023
Bakery Assistant
Hines General Store
12.2022 - 03.2023
Home School Mentor
Connections Academy
09.2021 - 05.2022
High School Diploma -
Wyoming Indian High School