Janelle Reyes
Venus,TX
Summary
Dedicated customer service professional with a strong commitment to fostering a welcoming atmosphere. Proven ability to maintain safety while promoting engagement and enjoyment within diverse groups. Skilled in organization and relationship building, ensuring positive interactions across all ages. Eager to leverage these competencies to enhance customer experiences further.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Teacher
TreeHouse Christian Learning Center
Midlothian , TX
01.2024 - Current
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Helped maintain a safe and orderly learning environment.
- Supported student-led discussions and presentations.
- Collaborated with other staff members to ensure student success.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
Barista/Cashier
Moravian Coffee
Midlothian , TX
01.2023 - 10.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Lifeguard
Lakeview Camp and Retreat Center
Waxahachie , TX
06.2023 - 08.2023
- Administered first aid and CPR in response to life-threatening situations.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Enforced all safety regulations and posted rules for patrons.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Performed emergency rescues when necessary.
- Patrolled to identify anyone needing assistance and offered immediate care.
Barista
Lighthouse Coffee Bar
Midlothian , TX
08.2022 - 01.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Received and accurately processed customer payments.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
Associate of Science - Pediatric Nursing
Navarro College
Midlothian, TX05-2026
High School Diploma -
Midlothian High School
Midlothian, TX05.2023
Skills
- Team Building
- Strong Client Relations
- First Aid and CPR
- Exceptional Customer Service
- Friendly and Outgoing
Certification
- CPR Certification
Timeline
Assistant Teacher
TreeHouse Christian Learning Center
01.2024 - Current
Lifeguard
Lakeview Camp and Retreat Center
06.2023 - 08.2023
Barista/Cashier
Moravian Coffee
01.2023 - 10.2023
Barista
Lighthouse Coffee Bar
08.2022 - 01.2023
High School Diploma -
Midlothian High School
- CPR Certification
Associate of Science - Pediatric Nursing
Navarro College
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