Janelle Roberts
North Syracuse
Summary
My experience being an Event Coordinator at Apizza Regionale, helped me in excelling in event logistics and crisis management. Expert in project management and expense tracking, I consistently deliver successful events that enhance guest satisfaction and engagement. I have reoccurring vendor relationships, with consistent communication which helps me adapt to challenges, ensuring seamless execution and positive outcomes.
Overview
7
7
years of professional experience
Work History
Event Coordinator
Apizza Regionale
Syracuse, NY
07.2022 - 07.2026
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Managed vendor relationships, negotiating contracts to optimize services and costs.
- Developed event timelines, aligning schedules with team members and stakeholders.
- Oversaw on-site operations, troubleshooting issues to maintain event flow.
- Collaborated with marketing team to promote events through various channels.
- Created detailed event budgets, tracking expenses to adhere to financial targets.
- Assisted in designing event layouts, enhancing attendee experience and engagement.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
Bartender
Apizza Regionale
Syracuse, NY
09.2019 - 07.2026
- Crafted and served cocktails, ensuring quality and consistency in every drink.
- Managed inventory levels, tracking supplies to minimize waste and optimize ordering.
- Developed and maintained positive customer relationships, enhancing overall dining experience.
- Trained new staff on bartending techniques and safety procedures to ensure compliance.
- Executed daily cleaning and maintenance tasks to uphold bar hygiene standards reliably.
- Adapted quickly to high-pressure situations during peak hours while maintaining service excellence.
- Assisted in creating seasonal cocktail menus that aligned with restaurant themes and trends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Apizza Regionale
09.2019 - 07.2026
- Provided exceptional customer service, ensuring guest satisfaction and fostering a welcoming atmosphere.
- Collaborated with kitchen staff to deliver timely and accurate orders during peak hours.
- Assisted in training new servers on menu knowledge and operational procedures.
- Managed cash register transactions accurately, maintaining accountability for sales revenue.
- Resolved customer inquiries and complaints promptly, contributing to repeat business and positive reviews.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Cicero North Syracuse High School
Cicero, NY12.2013
Skills
- Event planning
- Project management
- Scheduling
- Time management
- Crisis management
- Events logistics management
- Expense tracking
Timeline
Event Coordinator
Apizza Regionale
07.2022 - 07.2026
Bartender
Apizza Regionale
09.2019 - 07.2026
Server
Apizza Regionale
09.2019 - 07.2026
High School Diploma -
Cicero North Syracuse High School