Janelle Robinson

As a sales associate, I was responsible for selling, fitting, and dispensing eyewear to customers. I also performed insertion and removal training of contact lenses to customers and maintained accurate and organized patient records. As a receptionist, I was responsible for checking in and checking out patients, scheduling, general messages, chart filing, and other front desk duties.

• Front end cashier/cash handling
• Delivered prompt, friendly customer service
• Helped improve overall McDVoice survey result from satisfied to very satisfied
• Assisted with maintaining cleanliness in line with company standards
• Contributed to exceeding standards in all internal quality checks
• Assisted with restocking and stock rotation ensuring minimum of unsaleables

• Prepare or maintain inventory or production records
• Prepare or serve menu items, such as sandwiches or salads
• Provide customers with product details, such as coffee blend or preparation descriptions
• Receive and process customer payments
• Describe menu items to customers or suggest products that might appeal to them
• Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses